Point Broadband · 12 hours ago
Fiber Operations Specialist
Bristol, VA
Full-time
Onsite
Entry Level
2+ years expPoint Broadband is a company dedicated to providing exceptional broadband services to rural communities and small towns. They are seeking a Fiber Operations Specialist to troubleshoot and restore service during network outages, perform repairs to fiber infrastructure, and ensure customer satisfaction.
ComputerInformation TechnologyInternetTelecommunicationsWireless
Responsibilities
Respond to and restore service during fiber optic outages, including emergency repairs on aerial and underground infrastructure
Diagnose and repair fiber damage caused by weather, animals, vandalism, or construction incidents
Perform splicing, testing, and troubleshooting of fiber cables using OTDR, light source/power meter, and other tools
Climb poles, use bucket trucks, and operate standard lineman equipment in a safe and effective manner
Perform construction and maintenance tasks including lashing, strand tensioning, guy wire placement, and mid-span work
Read and interpret fiber schematics, construction prints, and GIS mapping systems
Coordinate with the Network Operations Center (NOC) and other departments for efficient outage resolution
Complete detailed documentation, including repair logs, fiber maps, and job reports
Follow safety protocols, including traffic control setup, PPE usage, and adherence to OSHA and company standards
Participate in on-call rotation for after-hours and weekend emergency response
Other duties as assigned
Qualification
Required
High school diploma or equivalent required
2+ years of experience in fiber optic construction or restoration
Proficient in aerial line work, fiber splicing, and fiber testing equipment
Ability to climb poles, operate bucket trucks, and work at heights
Valid driver's license with clean driving record; CDL preferred or willingness to obtain
Strong understanding of safety procedures in a lineman environment
Available for after-hours, weekend, and emergency callouts
Preferred
FOA or ETA Fiber Optic Technician Certification
CPR, OSHA 10/30, and Traffic Control/Flagger certifications
Experience working with GIS systems, fiber management tools, or NMS platforms
Benefits
Medical (3 plans to choose from)
Dental and Vision
Short Term Disability
Flexible Spending Accounts
Company Paid Life as well as Voluntary policies
401(k) with generous company match
Paid Time Off
Share the Care Paid Time Off
Paid Holidays
Cell Phone Allowance Applicable by Position
Career Progression Opportunities
Discounted Broadband Services Where Applicable
Company
Point Broadband
Point Broadband is providing Internet services through its wireless broadband network to residential and business customers.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$42.83MKey Investors
Berkshire Partners
2026-01-05Acquired
2023-02-15Private Equity
2020-05-04Series Unknown· $26.5M
Leadership Team
John Treece
Chief Technology Officer
Joseph Puckett
Chief Operating Officer
Recent News
thefastmode.com
2026-01-14
MarketScreener
2026-01-05
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