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22nd Century Technologies Inc. · 17 hours ago

CSR Materials Administrator / Customer Service Administrator

Lenexa, KS

Full-time

Onsite

Entry Level

$16/hr - $18/hr

2+ years exp

22nd Century Technologies, Inc. is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. They are seeking a CSR Materials Administrator responsible for the safe handling and processing of aircraft materials and parts, ensuring compliance with regulatory requirements and best practices. The role involves managing incoming goods, tracking discrepancies, and maintaining effective communication with customers and internal teams.

Artificial Intelligence (AI)Cloud ComputingEnterprise ApplicationsGovernmentInformation ServicesInformation TechnologyInfrastructureIT Infrastructure

No H1B

Responsibilities

Process daily incoming goods and returns into Repair Center database and ERP systems

Identify log and track items that can't be inducted due to any discrepancies, paperwork, part number, serial number, RO's, missing in JDE etc

Communicate and coordinate with the internal and external customer for product returns/repair and receiving issues

Maintains delivery records for received products

Manage RAI activity, including communication and logging of AWBs and dates

Provide daily report-out of key metrics (grief units in house, units added, units cleared, top 5 customers, etc.)

Partner with CS order administration focal to minimize units in grief and expedite clearance

Control and identification of units in grief

Additional tasks/ duties as assigned by logistics Manager

Daily cleaning organizing and general housekeeping of your own work area

File or scan file all related paperwork to process or close out repairs. Maintain/process paperwork and files per established company procedure

Establish and maintain effective working relationships and communications with customers, other employees, supervisors and managers

Maintains safe work environment according to all department procedures, federal and state regulations

Qualification

Material administrationCustomer serviceExcelOutlookComputer skillsMulti-taskCommunication skillsDetail-orientedAttention to detailOrganizational skills

Required

HS Diploma or AA/AS degree (or other 2-year post high school training) with a minimum of 2 years of relevant experience OR In the absence of a HS diploma, GED or AA/AS degree, 4 years of relevant experience is required

Ability to multi-task, prioritizes, and manage time effectively

Must be authorized to work in the U.S. without sponsorship

Customer service: 2 years (Required)

material administration: 2 years (Required)

Ability to Commute: Lenexa, KS 66219 (Required)

Work Location: In person