Assistant Community Manager jobs in United States
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FirstService Residential ยท 5 hours ago

Assistant Community Manager

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. As an Assistant Community Manager, you will support the General Manager, assist homeowners, and perform various administrative duties to enhance the value of the property and lifestyle of the residents.

Property ManagementReal Estate

Responsibilities

Perform general administrative tasks (service requests, architectural requests, tracking deposits, process payments)
Assist and follow up with homeowners, board members, and vendors
Answer and direct phone calls in a polite, friendly and professional manner
Be knowledgeable of governing documents, rules and regulations
Escalate issues as needed
Assist with meeting preparation
Assist in organizing community events and related materials
Conduct routine compliance inspections and track violations
Coordinate key fob set up and amenity access
Additional duties may be included as assigned

Qualification

MS Office proficiencyCustomer service experienceHOA experienceProperty management experienceOrganizational skillsCommunication skillsListening skillsJudgment skillsInterpersonal skillsDecision-making skills

Required

Exceptional interpersonal skills resulting in strong working relationships
Strong organizational skills
Outstanding communication skills
Tremendous listener with the ability to diffuse tense situations
Ability to work collaboratively and cooperatively
Superb judgment and decision-making skills
Ability to prioritize and adjust to incoming demands
Proficient with MS Office suite
2+ Years of customer service experience required
High School diploma or equivalent preferred
HOA and/ or property management experience highly preferred

Preferred

High School diploma or equivalent preferred
HOA and/ or property management experience highly preferred

Benefits

10 company paid holidays
Paid volunteer time
Paid sick and vacation time
Medical, dental, vision
HSA and FSA
Company paid life insurance and Employee Assistance Plan
Supplemental life, disability, accident, critical illness, hospital indemnity
Identity theft, legal services
Pet insurance
401(k) with company match

Company

FirstService Residential

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FirstService Residential is a real estate company that provides property management services.

Funding

Current Stage
Late Stage

Leadership Team

A
Amy Sanchez
President, Central & North Florida Markets
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Katie Halfhill
Director of Business Development
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Company data provided by crunchbase