Virtual Rockstar Careers · 1 day ago
Clinical Implementation & QA \- Virtual Assistant
United States
Full-time
Remote
Entry Level
$7/hr - $7.50/hr
3+ years expVirtual Rockstar is hiring a full-time Clinical Implementation & QA Virtual Assistant on behalf of a healthcare technology company that develops a specialized EHR platform. This role involves supporting clinical content development, client-specific implementations, and quality assurance within the EHR, ensuring that configurations align with real-world clinical use cases.
Staffing & Recruiting
Responsibilities
Support client implementations by helping build and configure clinical workflows within the EHR
Translate client requests into system-ready configurations (e.g., lab panels, clinical modules, documentation flows)
Assist with loading and configuring customized clinical content so end users do not have to manually recreate complex or uncommon workflows
Validate that configurations align with real-world clinical use cases
Assist with building clinical content inside the EHR, ensuring accuracy and relevance
Review clinical modules from a domain-expert perspective to confirm they reflect appropriate medical logic, terminology, and workflow sequencing
Identify gaps or inconsistencies that may not be obvious to non-clinical team members
Perform QA testing on clinical features and integrations prior to release
Validate end-to-end workflows such as:
Lab order transmission to external labs (e.g., LabCorp)
Receipt and mapping of lab results back into the correct patient chart
Confirmation that all expected results are returned, formatted correctly, and clinically complete
Confirm that data integrity, patient matching, and clinical accuracy are maintained throughout the process
Document findings clearly and flag issues that require fixes or clarification
Review lab interfaces and integrations from a clinical perspective
Confirm that predefined lab panels (which may differ by laboratory vendor) are correctly loaded and function as intended
Ensure uncommon or specialized lab panels are represented accurately so clinicians can order efficiently without repetitive manual selection
Work closely with implementation, product, and technical teams to provide clinical context and validation
Ask the 'does this make sense clinically?' questions during build and testing phases
Provide feedback that improves usability, accuracy, and clinician trust in the system
Qualification
Required
Minimum of 3 years of clinical experience or formal clinical training (RN, LPN, MA, or similar clinical background strongly preferred)
Strong understanding of medical terminology, clinical workflows, and documentation standards
Hands-on experience with EMR/EHR systems and an understanding of how clinical data is structured
Ability to reason through clinical scenarios and determine whether a system output is correct or incomplete
Comfortable reviewing lab orders and results and understanding what should be present in a complete result set
Highly detail-oriented with strong critical thinking skills
Able to communicate clearly with both clinical and non-clinical team members
Preferred
Experience working with EHR implementations, healthcare software, or health tech startups
Familiarity with lab workflows, interfaces, or lab result interpretation (not diagnostic—workflow-level understanding)
Experience supporting QA or testing processes in a clinical or technical environment
Benefits
Competitive salary commensurate with experience.
Opportunities for professional development and growth.
Work in a dynamic and supportive team environment.
Make a meaningful impact by helping to build and strengthen families across the globe.
Company
Virtual Rockstar Careers
Are you a skilled virtual assistant looking for rewarding opportunities to showcase your talent and expertise? Look no further than Virtual Rockstar! Virtual Rockstar is a community of dedicated professionals committed to excellence, integrity, and collaboration.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase