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NAVY EXCHANGE SERVICE COMMAND (NEXCOM) · 1 day ago

RETIREMENT CLAIMS EXAMINER

Virginia Beach, VA

Full-time

Onsite

Mid Level

3+ years exp

Navy Exchange Service Command (NEXCOM) is responsible for the administration of retirement plans for Navy Exchange associates and U.S. Coast Guard activities. The Retirement Claims Examiner performs various duties including calculating retirement benefits, maintaining records, and providing support for retirees and active associates regarding their benefits.

Information Technology

Responsibilities

Review research and assemble information from multiple sources Navy Exchange Coast Guard Non-Appropriated and Appropriated Funds Activities to determine the appropriate benefit that is payable at retirement

Ensure corrections to employment retirement and payroll records to include records maintained by various NAFs and APF activities

Calculates estimated and actual retirement income benefits based on various retirement options leave without pay workers compensation and disability pension contributions payments

Calculates Survivor Benefits for widow widower based on death benefits formula for active service associates and adjusts surviving spouse benefit to age 60 plus applicable COLA s

Calculates Survivor Benefit for Death after retirement plus applicable colas

Calculate excludable amounts for retiree s contributions, interest amounts and retro annuity payment

Establish and initiate retirement payment accounts in retirement vendor system

Input all retired personal data tax deductions and survivor annuity information

Update income tax information address and bank account changes into retirement vendor system as applicable

Enter start and stop dates, upload cash out and reversals of overpayments documents into retirement vendor system when applicable

Complete income and portability verifications for retirees from the appropriate NAF or Agency

Provide 401K and pension verification letters for active and retired associates

Update HRIS 401K contribution field iaw updates received from 401K vendor data feed regarding participate contribution

Make other updates as needed

Prepares and maintains statistical worksheets records files logs on retirement deaths estimates Option B s and death benefits

Prepares statistical listing for file maintenance necessary to incorporate all changes affecting participation in the plan

Perform actuarial review of retirement claims for Willis Towers Watson Data Services

Supports projects as needed resulting from system updates and implementations

Maintains liaison with field activities and provides advice and guidance on proper completion of forms

Provides explanations of benefits determinations and advises on status of claims to field activities active associate’s survivors and retirees

Carries out a courtesy policy and service

Exercises tact good manners and courtesy when working with fellow associates and customers

Tactfully responds to inquiries and provides assistance in a prompt and friendly manner

Actively seeks to become knowledgeable concerning store policies and services offered to carry out the requirements of this position

Works under the general supervision of a designated supervisor who is available to provide advice and assistance with unusually difficult problems

Assignments are performed independently, and incumbent is required to be knowledgeable of the various employee benefit plans

Work is reviewed for accuracy, technical adequacy, conformance and timeliness

Performs other related duties as assigned

Qualification

Retirement benefits administrationClaims adjudicationHRIS managementStatistical analysisCustomer service

Required

Three years of experience in administrative or other responsible work that enabled the applicant to gain general knowledge of retirement and benefit claims

One year of academic study above the high school level may be substituted for nine months of experience up to a maximum of a four-year bachelor s degree for three years of general experience

Six months of experience in the application and adjudication of retirement and benefits claims and the various laws regulations and provisions of an organization s retirement plan or other related retirement benefits claims experience of a non-clerical nature

Benefits

401K

Company

NAVY EXCHANGE SERVICE COMMAND (NEXCOM)

Glassdoor3.4

The Navy Exchange Service Command (NEXCOM) Enterprise encompasses six business lines, boasting a workforce of more than 14,000 associates located around the globe.

Founded in 1946

Virginia Beach, Virginia, USA

10001+ employees