Bilingual Customer Support Specialist jobs in United States
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QualStaff Resources · 14 hours ago

Bilingual Customer Support Specialist

positionUnited States
timeFull-time
remoteRemote
seniorityEntry Level
money$18.50/hr - $21/hr
date1+ years exp

QualStaff Resources is a company passionate about creating new possibilities through their medical devices. They are seeking a Bilingual Customer Support Specialist to assist customers primarily by phone regarding medical device products and troubleshoot technical issues.

DeliveryHuman ResourcesInformation TechnologyStaffing Agency

Responsibilities

Assist customers primarily by phone, sometimes via chat, regarding medical device product
Troubleshoot technical issues related to the product
Document each interaction into the CRM accurately

Qualification

Bilingual (English/Spanish)Bilingual (English/French)Customer service experienceTechnical support experienceElectronic documentation systemsHIPAA knowledgeTroubleshooting skillsPatienceEmpathyCommunication

Required

1 year+ of customer service experience, preferably in a technical support role
Seeking fully bilingual candidates – verbal and written; English and either French or Spanish
Experience with electronic documentation systems, HIPAA environments, and troubleshooting support is ideal
Patience, empathy, and communication are key
Must have dependable internet service

Benefits

Work from home

Company

QualStaff Resources

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QualStaff Resources is a staffing and recruiting company providing employment solutions.
dateFounded in 1998
location
San Diego, California, USA
people-size501-1000 employees
web-link
http://qualstaffresources.com

Funding

Current Stage
Late Stage
Company data provided by crunchbase