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LoanMart · 22 hours ago

DMV Title Registration Specialist

Los Angeles, CA

Full-time

Onsite

Entry Level

1+ years exp

LoanMart is a leading auto title lender in California, providing assistance to borrowers facing financial challenges. The DMV Title Registration Specialist will ensure that LoanMart is properly listed as a lienholder on vehicle title records and will handle various administrative tasks related to title acquisition and customer inquiries.

BankingFinanceFinancial Services

Responsibilities

Achieve monthly title acquisition goals, both as an individual and as a team to reduce title delinquencies:

Follow up with customers and third parties to update and obtain as much information regarding title lien statuses

Resolve title-related requests/inquiries/discrepancies for customers, other department members, finance companies and/or the Department of Motor Vehicles

Consult with the Legal Department to identify possible recovery or lien reinstatement opportunities on accounts lacking the proper lien status

Provide detailed documentation of account and/or lien activity utilizing reports and internal systems

Mail documents to customers and third parties

Assist with additional duties as needed

May require driving to local Department of Motor Vehicles to process lien/title requests, pay fees, or pick up or deliver documents to the DMV

Qualification

California DMV experienceSales experienceTelemarketing experienceCall center experienceProfessional communicationAdministrative accuracyBilingual (English/Spanish)Written communicationAttention to detail