First Citizens Bank · 1 day ago
Senior Compliance Officer - Issues Management
United States
Full-time
Remote
Senior Level, Lead/Staff
$109K/yr - $168K/yr
8+ years expFirst Citizens Bank is a financial institution focused on ensuring compliance and risk management. The Senior Compliance Officer - Issues Management role involves overseeing the legal, operational, and risk management compliance of the Bank, providing guidance on regulations, and leading the analysis of compliance-related issues.
BankingInsuranceLendingPaymentsWealth Management
Responsibilities
Compliance Improvement - Leads the analysis of external laws and regulations as well as internal processes and systems. Develops and revises policies, procedures, services, products, and systems that ensure regulatory compliance. Fosters understanding and proper implementation of necessary changes in impacted business areas. Assists special projects or related business initiatives as needed, which may include consulting on specific compliance matters
Business Support - Serves as a liaison between examiners, regulators, auditors, and legal and corporate compliance teams during compliance examinations, processes, and procedures. Tracks, investigates, and resolves complex or escalated issues which may involve system testing or direct consumer complaints. Recommends process and operational improvements that enhance efficiencies and reduce risk. Provides technical support to business programs, systems, or vendors throughout daily activities. Assists less experienced associates in addressing and addressing factors that perpetuate risk
Reporting - Prepares reports for management on results of compliance reviews, legal changes, or new regulations. Conveys the necessary actions to fulfill regulatory requirements and communicates changes amongst work groups
Compliance Expertise - Maintains a strong knowledge of current or changing laws, regulations, requirements, policies, and procedures that affect assigned area of the Bank. Serves as a subject matter expert in providing guidance to management and associates on compliance-related matters. May facilitate compliance trainings, educational resources, or other methods of strengthening knowledge within the Bank of applicable rules, regulations, and standards. May participate in industry events or professional organizations to remain knowledgeable on factors that could impact enterprise activities
Qualification
Required
Bachelor's Degree and 8 years of experience in Compliance, Legal, Audit, Banking or other related experience
High School Diploma or GED and 12 years of experience in Compliance, Legal, Audit, Banking or other related experience
Preferred
Experience with Issues Management, Issues Validation Readiness, and Monitoring
Solid knowledge of MS Office Suite including Excel and Power Point
Ability to cross collaborate and effectively communicate and work with different levels within the bank including stakeholders
Ability to work with a team and independently, ability to multi-task and have a strong attention to detail
CAMS (Certified Anti-Money Laundering Specialist)
CAFP (Certified Anti-Money Laundering and Fraud Professional)
CRCM (Certified Regulatory Compliance Manager)
CIPP (Certified Information Privacy Professional)
Benefits
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates.
Company
First Citizens Bank
First Citizens Bank provides banking services, essential business and professional services, wealth management capabilities, and more.
10001+ employees
H1B Sponsorship
First Citizens Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (126)
2024 (115)
2023 (249)
2022 (53)
2021 (12)
2020 (9)
Funding
Current Stage
Public CompanyTotal Funding
$33M2021-05-07Post Ipo Debt· $10M
2018-08-29Post Ipo Debt· $23M
1986-10-31IPO
Leadership Team
C
Craig Nix
Chief Financial Officer
Samantha Bureau - Johnson
SVP & Director, Customer Contact Center
Recent News
Talk Business & Politics
2026-01-16
2026-01-13
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