Platform Research Specialist jobs in United States
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Numerator · 5 days ago

Platform Research Specialist

positionUnited States
timeFull-time
remoteRemote
seniorityNew Grad, Entry Level
money$50K/yr - $55K/yr

Numerator is reinventing the market research industry by empowering leading brands and retailers with insights into consumer behavior. The Platform Research Specialist will deliver high-quality survey research through Numerator's In-Platform Research, ensuring surveys meet quality standards and assisting clients with the platform.

AnalyticsBrand MarketingMarket Research
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Culture & Values
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H1B Sponsor Likelynote

Responsibilities

Review client-submitted questionnaires for quality-control, apply survey best practices, ensure survey respondents have a survey experience without confusion, frustration or fatigue, resulting in more reliable data for our clients
Apply custom programming and sampling needs, ensure error free data collection
Provide professional customer support through knowledgeable, prompt and thorough responses to client inquiries ensuring customer satisfaction
Guide client users on Numerator's web-based platforms to navigate the system, while maintaining a professional and empathetic attitude
Be responsible and accountable for maintaining Numerator’s superior quality standards at every stage of the project, while facilitating the speed associated with Numerator In-Platform Research
Be responsible for creative troubleshooting and proactive communication, with both internal and external stakeholders, throughout the project execution
Assist with internal initiatives that push Numerator In-Platform Research forward in Operational efficiencies, client support tools and education material

Qualification

Survey software experienceQuality controlClient service mentalityAttention to detailOrganizational capabilityCommunication skillsTeam-oriented focusIndependent work

Required

Excellent written and verbal communication skills
Bachelor's Degree or equivalent
Previous experience with survey software (Qualtrics, Decipher, Alchemer, SPSS, others)
A client-service mentality, with a “can do” attitude
Strong attention to detail and organizational capability with an ability to prioritize
Thrives in a fast-paced, growth-oriented environment
Highly collaborative team-oriented focus
Ability to work independently with minimal supervision/review of work

Preferred

Previous experience providing familiarity with consumer questionnaire design is a plus, but not required

Benefits

Bonus

Company

Numerator

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Numerator is a data and tech company that provides advanced technology for consumers to understand the market research industry.
dateFounded in 1990
location
Chicago, Illinois, USA
people-size5001-10000 employees
web-link
http://numerator.com

H1B Sponsorship

Numerator has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (3)
2023 (4)
2022 (10)
2021 (2)
2020 (2)

Funding

Current Stage
Late Stage
Total Funding
$21.4M
Key Investors
Bain Capital Ventures
2021-04-19Acquired
2014-06-19Series B· $16M
2013-05-01Series A· $5M

Leadership Team

E
Eric Belcher
CEO
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Joshua Greenough
Chief Technology Officer
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Recent News

Numerator
NUMERATOR UNVEILS AI-POWERED CAPABILITIES WITHIN ITS INSIGHTS PLATFORM THAT STREAMLINE AND ACCELERATE DATA ANALYSIS
2025-11-20
Numerator
NUMERATOR TO LAUNCH NEW INFLATION DATA ON NOVEMBER 13
2025-11-14
Talk Business & Politics
Survey: Millennial consumers buck traditional trends
2025-11-08
Company data provided by crunchbase