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Myo · 20 hours ago

Part-Time Front Desk Associate - Brentwood

Los Angeles, CA

Part-time

Onsite

Entry Level

$20/hr - $22/hr

1+ years exp

Myo is a modern physical therapy company focused on providing expert care to help clients improve their well-being. They are seeking a part-time Front Desk Associate to deliver exceptional service, manage clinic operations, and ensure a welcoming environment for clients.

FitnessHealth CarePersonal HealthWellness

Culture & Values

Responsibilities

Provide all clients exceptional service and hospitality in line with Myo standards

Introduce new clients to our service offering with clear, on-brand messaging via phone, walk in, written communication

Constantly monitor and manage the clinic schedule including implementing best practices around shift optimization, initial booking strategy and waitlist management

Ensure all claims, invoices, transactions and/or Superbills are submitted and filed accurately

Maintain clean, consistent client notes for seamless service to each client

Consistently monitor and maintain clinic organization and cleanliness: this may include regular sanitization of the space, cleanup of movement tools and equipment, wipe down of surfaces, replenishment of therapist pods and treatment rooms, and other necessary tasks

Engage in any tasks related to client follow up, business driving or marketing initiatives as assigned

Maintain consistent communications with all other FDA and clinic staff to ensure seamless handoff from one shift to the next

Share insights from daily shifts, therapists and client feedback to Operations Lead as relevant

Qualification

Customer service experienceHospitality skillsClinic schedulingClient communicationAttention to detailTeam collaborationProblem-solvingFast-paced environment