Oregon State Credit Union · 5 days ago
Digital Experience Specialist
Operations Center, 4800 SW Research Way, Corvallis, Oregon, United States of America
Full-time
Hybrid
Mid Level
$28/hr - $28/hr
3+ years expOregon State Credit Union is a member-owned, not-for-profit financial services institution. As a Digital Experience Specialist, you will optimize the member experience across digital channels and collaborate with teams to enhance digital solutions while ensuring compliance with accessibility standards.
BankingFinanceFinancial Services
No H1B
Responsibilities
Collaborate with internal teams and vendors to enhance navigation, functionality, and accessibility for our digital solutions—whether on desktop, mobile app, or browser
Play a key role in shaping how members interact with our digital banking platforms, ensuring compliance with ADA and WCAG standards, and supporting our digital transformation strategy
Qualification
Required
Strong understanding of digital banking platforms and user experience principles
Familiarity with UI/UX analytics tools, ADA compliance, and WCAG accessibility standards
Basic HTML/CSS knowledge and experience with modern browsers and mobile operating systems
Proficiency with Microsoft 365 and related tools
Excellent written and verbal communication skills
Ability to explain technical concepts clearly to non-technical users
Strong commitment to delivering exceptional service and building positive relationships
Ability to analyze and troubleshoot user interface issues independently
Strong attention to detail and responsiveness
Ability to prioritize tasks and work effectively in a fast-paced environment
Three years of experience in the credit union/financial industry (or five years in a similar role outside the industry)
Preferred
Associate's degree in computer science or related field preferred; equivalent experience considered
Professional UI/UX and/or accessibility certifications a plus
Benefits
100% credit-union-paid employee coverage for medical, dental, vision, life and disability insurance; dependent coverage also available
401k Plan with an amazingly generous credit union match!
Tax-saving Flexible Spending and Health Savings Plans
Premier membership perks, company clothing, wellness and recognition programs
Company
Oregon State Credit Union
Oregon State Credit Union provides financial and online banking services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
J. Derrick Peterson
Executive Vice President and Chief Financial Officer
Kim Sather
Executive Vice President and CIO
Recent News
2025-08-14
Portland Business Journal
2025-01-27
American Banker
2023-04-12
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