Safety NetAccess, Inc. · 1 day ago
Assistant Director, Event Productions
Safety NetAccess, Inc. is a growing event production company that offers exciting career opportunities. The Assistant Director of Event Productions will assist the Executive Producer in managing operations, ensuring client satisfaction, and providing development opportunities for employees.
Information Technology & Services
Responsibilities
Direct day-to-day floor operations of technicians, including set and strike, and scheduling. Delegate tasks appropriately
Manage an efficient and profitable AV and Business Center (where applicable) operation
Focus on revenue maximization & cost control, in accordance with company standard operating procedures
Manage onsite inventory according to company standards
Maintain and cultivate positive public relations with the Hotel account
Maintain positive employee relations
Effectively utilize the company’s business software
Ensures that billing is reviewed and approved by clients
Maintaining a high level of professional appearance, demeanor, ethics and image of self and company
Supervise security, inventory control, transportation and maintenance of equipment. Ensure all employees are properly trained in all areas
Provides outstanding customer services by establishing excellent working relationships with internal and external clients, team members, neighboring SNA Event Production locations and all vendors
Meet with guests onsite to ensure that their needs are met, and the equipment setup is working properly
Portrays a polished, professional image according to the guidelines in the Employee Guide and/or hotel standards and ensures the team adheres to the same standards
Supervises and mentors staff to ensure client satisfaction and revenue maximization via onsite perfecting
Promotes and reinforces a positive working environment centered on SNA Event Productions core values
Maintain a positive employee relations environment for all AV and Business Center (if applicable) team members
Manage performance, address employee concerns, maintain adequate staffing levels, and facilitate team development
Lead by example in portraying a polished, professional image according to the guidelines in the Employee Guide
Promote and drive professional development and training efforts to improve overall business acumen, technical knowledge, and service to the field
Effectively utilize all company computer systems and software programs and ensure technicians are properly trained to use them. Complete standard and as-needed reports accurately and on-time
Qualification
Required
Assists the Executive Producer with overall operations management, revenue and profitability of assigned location(s) while ensuring the utmost in client and hotel partner satisfaction
Provide learning and development opportunities for employees
Functions as primary liaison with property to handle any issues and to manage the hotel contract
Direct day-to-day floor operations of technicians, including set and strike, and scheduling
Delegate tasks appropriately
Manage an efficient and profitable AV and Business Center (where applicable) operation
Focus on revenue maximization & cost control, in accordance with company standard operating procedures
Manage onsite inventory according to company standards
Maintain and cultivate positive public relations with the Hotel account
Maintain positive employee relations
Effectively utilize the company's business software
Ensures that billing is reviewed and approved by clients
Maintaining a high level of professional appearance, demeanor, ethics and image of self and company
Supervise security, inventory control, transportation and maintenance of equipment
Ensure all employees are properly trained in all areas
Provides outstanding customer services by establishing excellent working relationships with internal and external clients, team members, neighboring SNA Event Production locations and all vendors
Meet with guests onsite to ensure that their needs are met, and the equipment setup is working properly
Portrays a polished, professional image according to the guidelines in the Employee Guide and/or hotel standards and ensures the team adheres to the same standards
Supervises and mentors staff to ensure client satisfaction and revenue maximization via onsite perfecting
Promotes and reinforces a positive working environment centered on SNA Event Productions core values
Maintain a positive employee relations environment for all AV and Business Center (if applicable) team members
Manage performance, address employee concerns, maintain adequate staffing levels, and facilitate team development
Lead by example in portraying a polished, professional image according to the guidelines in the Employee Guide
Promote and drive professional development and training efforts to improve overall business acumen, technical knowledge, and service to the field
Effectively utilize all company computer systems and software programs and ensure technicians are properly trained to use them
Complete standard and as-needed reports accurately and on-time
Benefits
Health, Dental, Life, Short Term, and Long Term Disability insurance
Generous paid time off
Company Holidays
401K with company matching