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SpaceX · 7 hours ago

Supervisor, IT Network Infrastructure

Redmond, WA

Full-time

Onsite

Mid, Senior Level

$105K/yr - $135K/yr

5+ years exp

SpaceX is a company focused on developing technologies for exploring space and enabling human life on Mars. The Supervisor of IT Network Infrastructure will lead teams in installing and maintaining critical communication systems to support production and launch activities. This role involves coordinating with various project teams, ensuring compliance with safety regulations, and providing excellent customer service to launch customers.

Advanced MaterialsAerospaceManufacturingNational SecuritySpace Travel

Growth Opportunities

No H1B

U.S. Citizen Only

Responsibilities

Supervise technician teams to install and maintain mission critical communication systems

Prioritize and schedule work to meet required timelines

Provide feedback and progress updates to project stakeholders

Evaluate, diagnose, troubleshoot cabling infrastructure systems and perform repairs as necessary

Coordinate with other contractors and project teams as needed

Collaborate with the communication engineers and telecommunication specialist in system designs, selection of materials, and creation of documentation

Interface with external carriers (private and government) at cross-connect facilities, and transition points

Provide superior customer service to SpaceX launch customers

Provide QA and auditing before and after work

Maintain the integrity of the documentation of all installations including assets, locations, connectivity, and the patch record databases

Assist with the creation of local and companywide installation and workmanship standards

Provide ongoing feedback, periodic review, and corrective action to direct reports

Review timesheets, manage overtime and time off requests

Verify compliance with OSHA regulations and SpaceX safety requirements

Assist in the evaluation and selection of candidates for open positions in the team

Qualification

Telecommunications systems experienceLow voltage cable installationNetwork architecture designFiber optical cables expertiseIndustry standardsTroubleshooting tools knowledgeAudioVideo systemsElectrical systems knowledgeLeadership experienceCustomer service skillsSafety compliance knowledgeComputer skillsManual dexterityDocumentation skills

Required

High school diploma or equivalency certificate

5+ years of telecommunications systems experience

2+ years prior leadership experience (leading teams, projects or people)

Ability to pass Air Force background checks for Cape Canaveral and Vandenberg

Ability to distinguish between different colors and possess manual dexterity to complete fine motor tasks

Ability to work at elevated heights and/or tight spaces

Physical effort including standing, lifting and carrying moderately heavy materials (up to 25 lbs unassisted) or equipment

Regularly exposed to work in extreme outdoor environments – heat, cold, rain

Work occasionally performed in an environment requiring exposure to fumes, odors, and noise

Willingness to work long hours, some nights and weekends when need to meet critical deadlines

Ability to travel (up to 25%) as required to common destinations including Hawthorne, CA (SpaceX headquarters); McGregor, TX (SpaceX test site); Vandenberg, CA (SpaceX west coast launch site); Cape Canaveral, FL (SpaceX east coast launch site)

Preferred

Technical expertise in the installation, termination, testing of low voltage cables and fiber optical cables to include twisted pair, coaxial, stranded and solid conductor low voltage cables, single mode and multi-mode fiber optical cables

Strong knowledge of industry standards (BICSI, NEC, TIA/EIA); different types of fiber (MM, SM) for interior and exterior usage; Cat5E, Cat6 and Cat6A data cabling; and cable pathways such as conduit, fire penetrations and cable trays

Knowledge of the telecom network best practices and concepts including network security, network architecture design, technical standards and deliverables, troubleshooting tools (e.g., line analyzers, breakout boxes, and network traces), software and hardware installation and configuration, network hardware, and protocols (e.g., TCP/IP, DLC, and ASYNC)

Working knowledge of audio, video, and wireless systems and corresponding physical means of delivery (analog, digital, AoIP, VoIP, etc.)

Operational knowledge of oscilloscopes and multi-meters, soldering wires and connectors, various crimping tools, wire stripping techniques, Ohm's law, continuity testing, pinning out a military type connector, routing and tie wrapping cables, drilling and tapping holes, and building junction boxes

Experience with DC power supplies, DC-DC converters, heat shrink tubing, cable harnessing, lacing, and proper strain relief concepts

Experience with IP and HD-SDI video cameras and infrastructure

Comprehension of modern networking architecture and what is necessary for physical layer inter-connectivity

Experience operating articulating boom lifts, fork lifts, scissor lifts, and other work site machinery

Proficient in the use of Visio or other CAD software to read and develop system documentation

Experience in the installation and operation of RF communication systems

Working knowledge of electrical systems including UPS and standby power systems

Sound knowledge of computer skills, MS Words, Excel, and Power Point