Network Health WI · 23 hours ago
Administrative Operations Clerk
Menasha, Wisconsin, United States
Full-time
Onsite
Mid Level
4+ years expNetwork Health WI is dedicated to creating healthy and strong Wisconsin communities. They are currently seeking an Operations Clerk to provide in-office administrative support to the Facilities and Operations department's management and staff, handling tasks such as managing mail, coordinating schedules, and supporting special projects.
Financial ServicesFitnessHealth CareInsurance
Responsibilities
Demonstrate commitment and behavior consistent with the philosophy, mission, values, and vision of Network Health
Appropriately apply all organizational, regulatory, and credentialing principles, procedures, requirements, regulations, and policies
Open, sort, and stamp U.S. and interdepartmental mail in accordance with department guidelines; record in QuickBase as needed; manage incoming USPS and PO Box mail
Perform a variety of administrative support tasks, including drafting, preparing, and editing reports, correspondence, presentations, spreadsheets, and graphs; proofreading for accuracy, grammar, and layout; and ensuring clarity of final copy
Establish, maintain, and update filing systems and reference materials; retrieve information as needed
Create and maintain internal forms; prepare weekly and monthly statistical reports
Coordinate and maintain departmental calendars, files, and project timelines
Order, receive, and verify accuracy of office supplies, letterhead, envelopes, forms, and other materials; fulfill internal supply requests; stock supplies in designated areas, copy centers, and conference rooms; conduct regular inventory and place weekly online orders; control and record paper and printing supply inventories
Maintain orderly and safe receiving areas; serve as liaison with cleaning vendors; ensure conference rooms are organized and stocked
Operate and maintain office equipment (copiers, scanners, fax machines, etc.); perform scanning, photocopying, faxing, and related tasks
Respond to departmental information requests promptly and professionally
Work independently and collaboratively on ongoing and special projects; may act as project manager or team member for assigned initiatives
Provide backup coverage for the Receptionist, facilities email inbox, and other assigned areas
Assist the with special projects and perform other duties as assigned
Qualification
Required
High school diploma or equivalent
4+ years of administrative support experience in a fast-paced office; experience managing incoming/outgoing mail and packages
Customer service experience and basic medical terminology knowledge
Proficient in Microsoft Office (Excel, Outlook, Word) with ability to learn and navigate multiple systems
Skilled in organizing work, handling frequent interruptions, and working independently or in a team
Strong communication skills, both written and verbal, with the ability to build relationships
Capable of gathering/analyzing data, following directions, and improving processes for efficiency
Preferred
2+ years in the insurance industry; knowledge of insurance principles, claims, or applications a plus
Company
Network Health WI
At Network Health, we do what’s right, even when it isn’t easy. We’re honest and hardworking, just like you, Wisconsin.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Brian Ollech
Chief Financial Officer
Mike Lappin
Chief Legal & Strategy Officer
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