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Nsight Health · 1 day ago

Enrollment - Inside Sales Phone Agent

United States

Full-time

Remote

New Grad, Entry Level

$25/hr - $25/hr

Nsight Health is transforming how care is delivered through Remote Patient Monitoring, Chronic Care Management, and Behavioral Health Integration. As an Inside Sales Phone Agent, you will connect patients with remote patient monitoring services, making outbound calls to explain program benefits and secure patient enrollments.

Health CareHospitalMedical

Responsibilities

Remote Patient Outreach: Conduct outbound calls to patients using provided scripts to explain and enroll them in remote patient monitoring and chronic care management programs

Sales and Persuasion: Effectively communicate the value of our services, address patient questions, and overcome objections to secure enrollments

Target Achievement: Meet and exceed daily and monthly enrollment targets

Customer Service: Provide exceptional customer service and ensure a positive patient experience

Data Accuracy: Accurately verify and record patient information

Compliance: Adhere to all HIPAA and company compliance guidelines

Virtual Team Collaboration: Participate in daily morning virtual meetings and contribute to a positive team environment using Google Workspace tools

Administrative Tasks: Utilize Google Sheets and Docs for data entry and reporting

Adaptability: Remain flexible and adaptable to changes in scripts, processes, and program offerings

Proactive Support: Anticipate patient needs and provide proactive support to enhance the patient experience

Qualification

Sales experienceGoogle Workspace proficiencyCommunication skillsCustomer serviceProblem-solvingData entryTime managementInterpersonal skillsAdaptability

Required

Proven sales experience is required

Excellent communication and interpersonal skills, with a clear and friendly speaking voice

Ability to navigate multiple scripts and handle potential rejections

Strong ability to build rapport and establish trust with patients

Ability to multitask and manage time effectively in a remote work environment

Positive, upbeat, and empathetic attitude

Ability to read, write, and interpret documents and instructions

Strong problem-solving and reasoning abilities

Preferred

Proficiency in Google Workspace (Sheets, Docs, etc.) is highly preferred

An Associates degree is a plus

Benefits

Earn extra compensation for bilingual skillset!

Opportunity to work in a growing and innovative healthcare company.

Earn a great hourly wage with strong monthly bonus potential!

Meaningful work that directly impacts patient lives

Collaborative and supportive virtual team environment

Comprehensive benefits package, including medical, dental, and vision insurance

Generous 401(k) matching program

11 paid holidays

Paid Time Off (PTO)

Work from home flexibility

Company

Nsight Health

Nsight is the fastest-growing remote patient monitoring, chronic care management, and behavioral health integration company servicing thousands of healthcare providers nationwide.

Founded in 2018