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UNFCU · 1 day ago

Teller

US-NY-New York

Full-time

Onsite

Entry Level

$45K/yr - $46K/yr

1+ years exp

UNFCU is a global not-for-profit financial institution that serves the UN community, and they are seeking a Teller to provide exceptional customer service. The role involves processing member transactions, maintaining confidentiality, and ensuring compliance with regulations while providing a memorable member experience.

AccountingFinanceFinancial ExchangesFinancial ServicesMobile AppsPayments

Responsibilities

Apply service principles to all interactions, process all member transactions while maintaining confidentiality, handle foreign currency transactions, and ensure the safekeeping of cash, foreign currencies and checks in compliance with regulations

Ensure compliance with federal and state laws and regulations and UNFCU’s Code of Ethics & Business Conduct

Utilize the service excellence model to provide a memorable member experience at each touch point

Ensure accurate processing of transactions including but not limited to deposits, withdrawals, transfers, share drafts, money orders, cashing of checks, loan payments and foreign currency transactions (buy and sell foreign currency), while maintaining confidentiality of members’ accounts and ensuring the security of all cash in accordance with credit union procedures

Replenish ATMs, TCRs and coin machines as needed

Reconcile and complete any needed back up work, at the end of the day; ensure safekeeping in the vault

Keep abreast of changing/new regulations, UNFCU products, procedures and technology

Perform additional responsibilities as assigned

Uphold UNFCU’s compliance with the Bank Secrecy Act and anti-money laundering policies and procedures, including: Maintain awareness of and report suspicious activity Complete all relevant BSA reports promptly and accurately (e.g. CTRs, SARs) Complete annual BSA/AML/OFAC training

Qualification

Cash handling experienceFinancial branch proceduresMS Office proficiencyBilingual in FrenchService orientationOrganizational skillsOral communication skillsWritten communication skills