University of California, San Francisco · 16 hours ago
Administrative Operations Analyst
San Francisco, CA
Full-time
Onsite
Senior Level
$100K/yr - $150K/yr
7+ years expThe University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research and education. The Administrative Operations Analyst role focuses on organizational development, overseeing customer satisfaction surveys, and ensuring compliance with university policies to improve departmental performance.
AssociationBiotechnologyEducationMedicalPharmaceutical
Responsibilities
Independently uses skills as an experienced organizational development and effectiveness professional with a full understanding of organizational consulting practices within medium to large, complex departments, divisions, schools and colleges to resolve a wide variety of organizational consulting issues and situations
Is proficient in identification and resolution of moderate to complex organizational issues
Works on strategic organizational consulting issues that are diverse in scope, where analysis of situations requires evaluation of various factors
Normally receives little instruction on planning, researching, and resolving organizational effectiveness issues, with general instructions and guidance provided on new assignments and / or more unique situations including strategic planning
Demonstrates good judgment in selecting methods and techniques for obtaining solutions
This role involves overseeing the coordination and successful execution of the FAS-sponsored customer satisfaction survey, ensuring data accuracy, timely delivery, and actionable insights to support organizational improvement
The position also acts as the primary liaison to the FAS Continuous Improvement Committee, representing UCSF IT in discussions, initiatives, and collaborations to drive operational excellence and align IT services with institutional goals
In addition, the role is responsible for monitoring and tracking departmental adherence to university-established engagement and compliance programs, ensuring compliance with policies, procedures, and performance standards while promoting a culture of accountability and continuous improvement
This includes identifying gaps, recommending corrective actions, and providing regular reporting to leadership to maintain alignment with university-wide objectives
The position demands a proactive approach to fostering collaboration, implementing best practices, and driving improvements that enhance customer satisfaction and departmental performance across UCSF IT and in support of the IT Governance Committee function
Qualification
Required
Bachelor's degree in a related area and/or equivalent experience/training
Minimum 7 Years or more experience in Information Technology healthcare environment
Advanced skills in short- and long-term strategic planning, analysis, problem-solving and customer service
Advanced knowledge of financial analysis and reporting techniques, and/or human resources policies and procedures for staff and academic employees
Has thorough knowledge of the organizational development and effectiveness field, theories, models to assess, design and implement customized organizational interventions
Demonstrates analytical, problem-solving, project planning and implementation skills
Skilled in facilitation, consulting and relationship building
Possesses effective verbal and written communication skills
Demonstrates ability to learn quickly, reason, synthesize and generalize based on information obtained
Ability to focus on priorities, strategies, and vision
Ability to coach, facilitate, influence people and-skilled in navigating organizational complexity
Company
University of California, San Francisco
University of California, San Francisco is an educational institution that focuses on medical courses.
10001+ employees
H1B Sponsorship
University of California, San Francisco has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (365)
2024 (342)
2023 (308)
2022 (306)
2021 (241)
2020 (268)
Funding
Current Stage
Late StageTotal Funding
$52.45MKey Investors
California Institute for Regenerative MedicineBaldrick's FoundationNational Institute on Aging
2025-01-30Grant· $11.9M
2023-11-21Grant
2023-10-03Grant
Leadership Team
Pamela Hudson
Chief Operating Officer | Center for Digital Health Innovation
Jimmie Ye
Professor
Recent News
2026-01-13
2026-01-06
2026-01-05
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