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Naples Comprehensive Health - NCH · 7 hours ago

Benefits Specialist

Naples, FL

Full-time

Onsite

Entry, Mid Level

2+ years exp

NCH is an independent, locally governed non-profit delivering premier comprehensive care. The Benefits Specialist is responsible for coordinating the benefits program for NCH, serving as a point of contact for employees regarding benefit plans and related matters.

Health CareMedical

Responsibilities

In a responsive and professional manner, the Benefit Specialist serves as a point of contact for NCH employees for all benefit plans and benefit related matters

Provides employees with accurate information and assists with resolving benefit questions and concerns per our plan document and policy

Processes employees’ Life Events and ensures accuracy of benefit elections/changes and supporting documentation provided by the employee supports the request

Troubleshoots benefit issues with other applicable People and Culture (P&C) staff and benefit carriers

Tracks new hires and transfers and provides weekly reminders to employees and managers to ensure benefits are completed by the deadlines

Serves as a liaison between third party benefit providers and employees, such as medical, dental, vision, COBRA and flexible spending administrators and other applicable entities

Works closely with Payroll, P&C team, Information Technology, and P&C Leadership to ensure accurate and timely processes and changes

Responsible for the preparation of employee benefits communications including enrollment materials, newsletter articles, personalized letters, and mass mailings

Creates and updates forms and documents to ensure they are current, accurate and relevant with benefit plans, etc

Reviews and updates MyNCH and third-party websites with current benefits information, forms, etc

Administers the retirement plan including employee enrollment, audits between carrier and employer data, ensures accuracy of employer match, etc

Understands how benefit interfaces work, troubleshoots, and identifies data interface issues and works with IT HRIS and carriers to resolve

Assists with benefits configuration and self-service functionality within the P&C system

Participate in testing new functionality and system upgrades

Conducts Employee Benefit Orientation presenting benefits options, eligibility, plan provisions, premium costs, and employee responsibilities clearly and concisely

Prepares weekly and monthly benefit vendors invoicing and maintains the benefits spend spreadsheet

Maintains the Procedures Manual for this role ensuring all processes and procedures are current and up to date including all benefit and insurance carrier information on the Intranet

Actively participates in system upgrades, new modules implementation, process and system designs as needed

Conduct regular audits of benefits data to maintain accuracy and compliance

Participate in benefits-related projects, events, and initiatives including but not limited to Benefit Fair and Open Enrollment

Assist with the monthly and yearly PPACA processes

Bi-weekly payroll process including 401K Employer Match for rehires, One-Time-Deductions, and update any benefit changes from carriers

Work through weekly/monthly error reports and Term-by-Omission reports from vendors on a timely matter

Manages bi-weekly/monthly manual interfaces and sends them to the vendors on a timely matter

Collaborates with, is cross trained in, and performs basic job duties of other P&C staff

Serves as a professional and can assist customers in all basic P&C functions

Provides backup to other P&C positions as appropriate and needed

Provides coverage as needed to help administer LOA, including reviewing and approving LOA requests, managing the timecard and benefit premiums for employees on LOA, communicating with the employee and supervisors throughout the process, working together with Business Managers on accommodations or other employee relation issues, etc

Qualification

HRIS systemsPayroll systemsBenefits administrationStatistical conceptsData analysisReport preparationCommunication skillsOrganizational skillsAttention to detailSelf-motivatedProblem-solvingTime management

Required

Minimum of bachelor's degree with 2 years working in a benefits or related role OR Associates Degree with 5 years working in a benefits or related role OR High School/GED with 8 years working in a benefits or related role required, preferably in Human Resources or closely related field

Requires a sound working knowledge of statistical concepts and data collection procedures

Strong understanding of HRIS and Payroll systems; preferably Kronos and INFOR

Must be able to prepare and analyze reports and presentations and present ideas clearly and concisely, both orally and in writing

Strong knowledge of databases, reporting and query tools required

Strong attention to detail, accuracy, and the analytical ability to solve problems and issues

High level of proficiency with Windows, MS Word, MS Excel, MS Outlook required

Strong analytical, organizational skills communication skills required

Self-motivated to be organized, achieve high performance standards, and accept accountability for performance

Experience balancing a dynamic workload with constantly changing priorities, deadlines, and project scopes

Benefits

401K Employer Match

Company

Naples Comprehensive Health - NCH

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Naples Comprehensive Health (NCH) is an Advanced Community Healthcare System™ in Naples, Florida, serving Southwest Florida with premier routine, critical, and specialty care.

Founded in 1953

Naples, Florida, USA

1001-5000 employees