Applications Administrator jobs in United States
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Innerspace ยท 18 hours ago

Applications Administrator

positionMarne, MI
timeFull-time
remoteOnsite
seniorityEntry, Mid Level

Innerspace is seeking an Applications Administrator to manage a portfolio of internal and customer-facing business applications. The role involves administration, configuration, maintenance, and support of these applications while ensuring they align with business needs and provide a positive customer experience.

Health CareManufacturingMedical DeviceProduct Design

Responsibilities

Administer, configure, and maintain a suite of business applications, including both internal systems and customer-facing platforms (e.g., HubSpot, ERP, internal tools)
Support customer-facing application workflows to ensure reliability, usability, and a positive customer experience
Partner with business stakeholders to gather requirements, recommend improvements, and implement enhancements or new functionality
Monitor application performance and availability; identify issues, perform root-cause analysis, and coordinate resolutions with vendors or internal technical teams
Provide Tier 2/3 application support for end users and serve as an escalation point for complex issues
Manage application lifecycles including upgrades, patches, configuration changes, and feature rollouts
Maintain user access, roles, permissions, and security controls in alignment with company policies
Develop and maintain documentation covering system configurations, operating procedures, and support processes
Build and maintain reports, dashboards, and metrics to support operational visibility and decision-making
Assist with application integrations, data flows, and testing efforts across systems
Participate in new application evaluations, implementations, and post-launch support

Qualification

SaaS application administrationApplication configuration managementTroubleshooting skillsCloud-based platformsApplication integrationsBasic scriptingUser access managementMulti-priority managementCommunication skillsProblem-solving skills

Required

Experience administering enterprise or SaaS business applications
Bachelor's degree in Information Systems, Computer Science, or a related field, or equivalent practical experience
Strong troubleshooting and problem-solving skills with the ability to diagnose application and data issues
Strong communication skills and the ability to translate technical concepts for non-technical audiences
Experience managing application configurations, permissions, and user access
Ability to support both internal users and customer-facing systems with professionalism and urgency
Proven ability to manage multiple priorities in a fast-paced environment

Preferred

Experience supporting cloud-based and SaaS platforms
Familiarity with application integrations and APIs
Basic scripting or automation experience (e.g., NodeJS, Python, PowerShell)
Experience working in environments with customer-facing applications or platforms

Benefits

401(k)
Dental insurance
Employee assistance program
Flexible schedule
Health insurance
Health savings account
Paid time off
Parental leave
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Company

Innerspace

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InnerSpace is a manufacturing company that designs and deliver carts, cabinets, and open storages for the healthcare industry.
dateFounded in 2003
location
Marne, Michigan, USA
people-size51-200 employees
web-link
https://innerspacehealthcare.com/

Funding

Current Stage
Growth Stage

Leadership Team

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Ben Barber
Chief Executive Officer
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Company data provided by crunchbase