University of Washington · 6 days ago
Patient Financial Counselor
The University of Washington is an acute care academic medical center known for its compassionate care and medical innovation. They are seeking a Patient Financial Counselor to interview patients regarding insurance coverage, manage financial assistance applications, and maintain confidentiality of sensitive information.
EducationHigher EducationUniversities
Responsibilities
Interview patients and determine appropriate insurance opportunities
Complete applications which include Health Care Exchange, Medicaid, Medicaid Expansion, and Medicare Part D
Manage and resolve a high volume of phone inquiries and referrals
Manage all aspects of UW Medicine’s Financial Assistance application process
Appropriately assess patient’s needs and potential funding and obtain and verify insurance through various web tools
Document progress of each case in Epic notes
Prepare price estimates and collect payments
Demonstrate knowledge and understanding of patient privacy rights
Maintain confidentiality of all medical, financial, or other sensitive materials in printed, electronic, or verbal form
Access and use the minimum necessary patient-identifiable information to perform job responsibilities and duties for authorized purposes only
Interpret hospital policies, procedures, and services to patients, patient representatives, and inter/intra-hospital departments and community facilities
Perform work that supports patient financial relations, resolution of billing problems, and the financial assessment protocols of UW Medicine
Perform other related duties as required
Qualification
Required
High school diploma or GED certificate
One year of experience in a medical office setting
An equivalent combination of education and experience may substitute for stated requirements
Benefits
Evening Shift Differential: $1.75 per hour
Night Shift Differential: $2.50 per hour
Weekend Differential: $2.00 per hour
Company
University of Washington
University of Washington is an educational institution that provides undergraduate, graduate, and research programs.
H1B Sponsorship
University of Washington has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (249)
2024 (211)
2023 (159)
2022 (171)
2021 (169)
2020 (154)
Funding
Current Stage
Late StageTotal Funding
$215.35MKey Investors
Avista foundationNational Institute of Allergy and Infectious DiseasesAdvanced Research Projects Agency for Health
2026-01-18Grant· $10M
2025-04-21Grant· $0.01M
2024-09-13Grant
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