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Personal Touch Home Care · 1 day ago

IT System Administrator (Home Care)

North New Hyde Park, NY

Full-time

Onsite

Mid Level

$95K/yr - $105K/yr

3+ years exp

Personal Touch Home Care is a trusted provider of home care with over 50 years of dedicated service. They are seeking an IT System Administrator responsible for managing and maintaining their Electronic Medical Records (EMR) system and supporting healthcare-related software applications while ensuring compliance with HIPAA and other regulations.

Health Care

Responsibilities

Serve as the primary administrator for the organization’s Electronic Medical Records (EMR) system

Configure, maintain, test, and optimize the EMR platform to support clinical and administrative workflows

Provide technical support and training to end-users, including clinicians, administrative staff, and leadership

Troubleshoot and resolve EMR-related issues in collaboration with vendors and IT support teams

Manage user roles, access permissions, and data security within the EMR system

Ensure system updates, patches, and enhancements are applied with minimal disruption to operations

Support and maintain healthcare-related software applications integrated with the EMR system

Assist in managing databases related to patient records, billing, and reporting

Work with vendors and internal teams to implement software enhancements and integrations

Develop and maintain documentation for system configurations, workflows, and troubleshooting guides

Ensure data integrity, confidentiality, and availability by maintaining compliance with HIPAA, HITECH, and other healthcare IT regulations

Monitor access controls, system permissions, and audit logs to safeguard patient data

Assist with incident response planning and data recovery procedures to protect critical information

Identify opportunities for automation, system enhancements, and workflow optimizations within the EMR and healthcare applications

Collaborate with clinical, billing, and administrative teams to improve technology adoption and user experience

Provide insights and recommendations for software investments, upgrades, and resource allocation

Qualification

EMR/EHR administrationHealthcare IT supportDatabase managementHIPAA complianceHealthcare software applicationsProblem-solvingCommunication skillsProject managementDocumentation skills

Required

Bachelor's degree in Information Technology, Healthcare Informatics, Computer Science, or a related field (equivalent experience considered)

3-5 years of experience in EMR/EHR administration and healthcare IT support

Hands-on experience with EMR/EHR platforms (e.g., HHAeXchange, My Unity, Netsmart, MatrixCare, HCHB, Epic, Cerner, or similar systems)

Familiarity with healthcare software applications, database management, and reporting tools

Strong knowledge of HIPAA compliance and healthcare IT best practices

Strong problem-solving and troubleshooting abilities in EMR and healthcare software environments

Excellent communication and training skills for supporting non-technical users

Ability to manage multiple projects, prioritize tasks, and meet deadlines

Experience working with vendors, IT support teams, and cross-functional healthcare teams

Strong documentation and process development skills

Benefits

Employee Recognition Programs: We acknowledge and celebrate your contributions.

Comprehensive Health Benefits: We offer an inclusive package with Medical, Dental, Vision, Accident, and Long-Term Disability Coverage to ensure access to quality medical care while promoting overall wellness.

Generous Paid Time Off: We provide generous paid time off to ensure you can recharge and return to work refreshed, leading to greater productivity and job satisfaction. We support a healthy work-life balance.

Retirement Benefits: We offer a 401k plan to secure your financial future and help you save for retirement.

Life Insurance: We offer company paid life insurance providing peace of mind and financial protection for you and your loved ones.

Opportunities for Professional Growth and Development: Empowering you to thrive and grow.

Employee Assistance Program: Supporting the well-being of you and your family.

Perks Program: Exclusive deals and offers on products, services, and experiences you need and love.