Adorama · 9 hours ago
Warehouse Supervisor - ICQC
Chattanooga, TN
Full-time
Onsite
Mid, Senior Level
5+ years expCreatorsworkhere is a company that powers fast, reliable fulfillment for e-commerce businesses. The Inventory Control, Quality & Process Improvement Supervisor will play a key leadership role in driving inventory accuracy, root cause resolution, and quality standards throughout the fulfillment center.
Photography
Responsibilities
Take full ownership of the IC/QC process, ensuring that warehouse processes meet quality standards
Monitoring fulfillment operations and product flow to ensure high standards of quality, accuracy and timelines
Develop and manage comprehensive IC and QC reports using sample checks and trend analysis
Log and investigate complaints or quality issues, categorize by type, and identify root causes
Collaborate with warehouse leadership to implement corrective actions and ensure issue resolution
Use data-driven insights to report and create long-term solutions
Maintain a strong floor presence to observe operations and identify issues to provide real-time feedback
Support and coach team members to ensure adherence to SOPs and best practices
Partner with the Supervisors to reduce product/order discrepancies and accuracy issues
All supervisors are expected to cross-train and step into other roles or departments as needed to support overall warehouse operations including peak seasons, holidays, vacations, and shift in priorities
Track and report on key performance indicators (KPIs) related to IC/QC and process performance
Maintain reporting tools and logs to support trend visibility and root cause resolution
Provide recommendations to leadership based on data findings
Assist in training all warehouse staff on quality standards, IC processes, and issue prevention
Support cross-training initiatives across departments to build team flexibility and reduce downtime
Support documentation and continuous improvement of SOPs related to IC/QC functions
Lead by example and foster a culture of accountability, quality, and improvement
Qualification
Required
5+ years of warehouse experience, including 3+ years in quality control and inventory control
Strong leadership and coaching skills with a hands-on approach
Strong analytical and problem-solving skills with a data-first approach
Proven experience in root cause analysis and implementing corrective actions
Excellent communication skills and ability to influence across departments
Comfort working cross-functionally with teams across all departments
Ability to multitask, prioritize, and remain flexible in a fast-paced environment
Full-time, on-site role with schedule flexibility required
Must be able to lift up to 50 pounds and stand/walk for extended periods
Requires regular presence on the warehouse floor and flexibility to shift between departments
Fast-paced environment with shifting priorities
Must be available to support extended hours during peak seasons
Preferred
Proficiency in warehouse systems and reporting tools; AS400 preferred
Company
Adorama
Adorama is the world’s only full-service destination for photo and electronics.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
E
Eliazer Braun
Front End Lead
Recent News
iphoneincanada.ca
2025-11-12
2025-11-11
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