University of California, San Francisco · 6 days ago
Practice Coordinator/Treatment Planning- Scheduling/Front Desk
San Francisco, CA
Full-time
Onsite
Mid Level
4+ years expThe University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research and patient care. They are seeking a Practice Coordinator II to provide support to the Oral & Maxillofacial Surgery Clinic, focusing on treatment planning, scheduling, and administrative tasks while ensuring excellent customer service to patients.
AssociationBiotechnologyEducationMedicalPharmaceutical
Responsibilities
Providing support to the UCSF Oral & Maxillofacial Surgery Clinic
Acting in all capacities of the administrative team including front desk or scheduling and coordinating billing and collections
Being the direct liaison between patients and the services they receive at the clinics
Working as a team member and consistently projecting a professional and courteous demeanor
Complying with UCSF and School of Dentistry standards and demonstrating excellent customer service skills with patients and staff
Performing and prioritizing multiple tasks and working well with staff, students, patients, and providers
Working at any clinic locations as needed and scheduled, which may include weekends and evenings
Qualification
Required
High School graduate or equivalent with 4 years related experience; or college degree and 6 months related experience; or equivalent combination of education and experience with appointment scheduling
Ability to analyze situations, prioritize, and develop solutions, and make recommendations
Ability to work independently at the reception desk
Ability to use good judgment and work independently at times under the pressure of deadlines
Excellent customer service and communication/interpersonal skills, both over the telephone and directly
Able to sit at a computer terminal with telephone headphones for extended periods of time
Basic math skills required
Strong computer skills, including basic keyboarding skills, and experience with Microsoft Word and Excel
Proven ability to deal with a wide variety of individuals
Ability to deal sensitively and effectively with ill patients
Excellent organizational and problem-solving skills
Strong writing skills to include the ability to compose, edit, and proof a wide variety of documents
Demonstrated administrative/office coordination skills
Preferred
Demonstrated experience in health care (may include medical, dental or veterinary) in the following areas: patient scheduling, insurance verification, medical record data abstraction, or patient financial services
Prior experience with appointment, ancillary service or surgical scheduling or a combination of all three
Bi-lingual or multi-lingual capability (Spanish, Cantonese, and Russian) strongly preferred
Prior experience with EPIC
Company
University of California, San Francisco
University of California, San Francisco is an educational institution that focuses on medical courses.
10001+ employees
H1B Sponsorship
University of California, San Francisco has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (365)
2024 (342)
2023 (308)
2022 (306)
2021 (241)
2020 (268)
Funding
Current Stage
Late StageTotal Funding
$52.45MKey Investors
California Institute for Regenerative MedicineBaldrick's FoundationNational Institute on Aging
2025-01-30Grant· $11.9M
2023-11-21Grant
2023-10-03Grant
Leadership Team
Pamela Hudson
Chief Operating Officer | Center for Digital Health Innovation
Jimmie Ye
Professor
Recent News
2026-01-13
2026-01-06
2026-01-05
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