Junior Business Analyst jobs in United States
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Akkodis Group Nordics · 1 day ago

Junior Business Analyst

positionUnited States
timeFull-time
remoteRemote
seniorityEntry Level
money$60/hr - $64/hr
date4+ years exp

Akkodis Group Nordics is seeking a Junior Business Analyst for a contract role with a client in San Jose, CA. The role involves supporting process analysis, requirement gathering, and driving process improvement through workshops and documentation.

Embedded SystemsSoftware

Responsibilities

Support process analysis, gap assessment, and future‑state design sessions to help customers optimize their workflows on the ServiceNow platform
Assist in gathering business requirements from stakeholders and translate them into functional specifications and user stories
Contribute to customer workshops, helping guide clients toward configuration‑based solutions aligned with ServiceNow best practices
Support testing activities by reviewing functional outputs, coordinating UAT, and ensuring deliverables meet customer expectations
Prepare process documentation, user stories, acceptance criteria, and customer-facing materials that support delivery and adoption
Collaborate with technical teams and engagement managers to ensure smooth implementation, issue resolution, and consistent project progress

Qualification

ServiceNow workflowsBusiness analysisRequirement gatheringProcess documentationCollaboration

Required

Bachelor's degree in business administration, Information Technology, Computer Science, or a related field
4–7 years of experience in business analysis, process consulting, or supporting ServiceNow implementations
Strong understanding of ServiceNow workflows (ITSM, ITAM, ITOM, CMDB/CSDM) with the ability to support configuration‑first process design
Experience assisting with requirement gathering, documentation, and testing activities in customer‑facing engagements

Benefits

Medical
Dental
Vision
Life insurance
Short-term disability
Additional voluntary benefits
EAP program
Commuter benefits
401K plan
Paid Sick Leave
Holiday pay

Company

Akkodis Group Nordics

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Akkodis Group Nordics, operates as a specialized tech cluster, combining expertise in Digital Engineering and Edge Technology.
dateFounded in 1994
location
Høvik, Akershus, NOR
people-size1001-5000 employees
web-link
http://www.datarespons.com/

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Reiten & Co
2020-03-16Acquired
2009-05-01Private Equity
Company data provided by crunchbase