Apply on Employer Site

Addus HomeCare · 16 hours ago

Hospice Administrative Assistant

Deerfield, IL

Full-time

Onsite

Entry Level

$20/hr - $27/hr

1+ years exp

Addus HomeCare is seeking a Hospice Administrative Assistant for their growing team. This role involves supporting scheduling, assisting with office organization, and managing incoming calls while maintaining confidentiality and compliance with regulations.

Hospital & Health Care

Responsibilities

Supports scheduling and basic calendar coordination as requested

Assists with preparing materials for meetings, including simple reports and spreadsheets

Supports general office organization and assists with visitors when appropriate

Answers incoming calls and direct them to the appropriate team member

Assists with patient or family phone calls by gathering basic information and routing to the correct staff for follow-up

Uses sound judgment to identify calls that require urgent attention and escalates appropriately

Maintains simple documentation of calls or requests based on established procedures

Provides general office support such as copying, scanning, organizing documents, and maintaining files

Enters data accurately into spreadsheets, updates logs, and pulls basic information for reports

Helps track and organize department information such as staffing schedules, referral logs, or productivity sheets

Maintains a high degree of confidentiality at all times due to access to sensitive information

Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department

Follows all Medicare, Medicaid, and HIPAA regulations and requirements

Abides by all regulations, policies, procedures, and standards

Performs other duties as assigned

Qualification

Microsoft ExcelCustomer service experienceOralWritten communicationOrganizational skillsMicrosoft WordMicrosoft OutlookBasic triage skillsConfidentiality