Risus Talent Partners · 4 days ago
Field Service Technician
Responsibilities
Experience with Secondary Packaging Machines is required!
Prior experience troubleshooting mechanical and electrical problems in industrial equipment is required
Proficient in reading mechanical blueprints and electrical schematics
Self-starter and comfortable working with people in trouble-shooting and problem-solving
Able to diagnose and solve problems based on customers' non-technical descriptions
Proficiency in basic computer skills is required
Use of tablet and PC-based “Field Service Tool” for signature collection and parts and service call transmission
Excellent communication and customer service skills
Must be team-oriented and possess a strong commitment to quality
Demonstrated initiative in professional development
Physical fitness to lift heavy equipment, work in confined spaces, and bend frequently
Qualification
Required
Experience with Secondary Packaging Machines is required! (Case Sealers, Packers, Shrink Wrappers, etc.)
Associate's degree or technical certification in the industry. High School diploma/GED
Prior experience troubleshooting mechanical and electrical problems in industrial equipment is required
Minimum of five to eight years' experience in field service or equipment maintenance in a related industry
Proficient in reading mechanical blueprints and electrical schematics
Proficiency in basic computer skills is required
Use of tablet and PC-based 'Field Service Tool' for signature collection and parts and service call transmission
Excellent communication and customer service skills
Must be team-oriented and possess a strong commitment to quality
Demonstrated initiative in professional development
Physical fitness to lift heavy equipment, work in confined spaces, and bend frequently
Preferred
Technical schooling in electricity, electronics, or equipment maintenance of at least 5-7 years is preferred
Experience working with packaging equipment is preferred
Allen Bradley PLCs logic development and troubleshooting a plus