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Relatable (Previously What Do You Meme?) · 19 hours ago

Product Safety & Compliance Lead (North America)

NYC Metro Area

Full-time

Hybrid

Senior Level

$103K/yr - $125K/yr

7+ years exp

Relatable, previously known as What Do You Meme?, is seeking a Product Safety & Compliance Lead for North America. This role is responsible for ensuring product safety, quality assurance compliance, and regulatory risk mitigation across all products sold to North American customers, requiring close collaboration with various internal and external stakeholders.

Casual GamesConsole GamesDigital EntertainmentOutdoors

H1B Sponsor Likely

Hiring Manager

Tobi Karson

Responsibilities

Serve as the primary company point of contact for North American regulatory bodies, market access requirements, and retailer QA standards (e.g., Walmart, Amazon, Target, Costco)

Interpret and translate regulations and retailer requirements into clear actions, test plans, and execution steps for internal stakeholders and Asia partners

Maintain current knowledge of applicable standards and ensure timely implementation across product lines

Lead proactive product safety risk identification, escalation, and mitigation across the product lifecycle

Recommend and drive design, material, labeling, packaging, or process changes to ensure compliance and reduce safety risk

Support investigation and resolution of safety-related issues with structured root-cause analysis and corrective/preventive action (CAPA)

Partner with Product Development/Engineering to define safety and compliance requirements for new products from concept through commercialization

Collaborate with Asia Quality to ensure requirements are understood, implemented, and validated at supplier/factory level

Ensure that product 'special features' and consumer-facing innovations are clearly communicated to quality teams and suppliers to avoid execution gaps

Drive alignment between quality outcomes and business goals by defining and tracking key KPIs (e.g., defect rates, audit scores, test pass rates, issue trends)

Establish reporting cadence and dashboards to communicate performance, risks, and priorities to internal stakeholders

Identify systemic issues and lead structured improvement plans with Asia Quality and cross-functional partners

Partner with Customer Service to own consumer complaints and feedback related to safety, compliance, and product quality

Lead investigation workflows, trend analysis, and corrective/preventive actions to reduce repeat issues

Support retailer escalations and documentation needs as required

Qualification

CPSIA expertiseRegulatory complianceQuality assuranceASQ CQE certificationCross-functional collaborationStakeholder communicationRisk identificationDetail-orientedProject management

Required

Bachelor's degree in Engineering, Quality, or a related discipline

7+ years in product safety, QA, and/or compliance within consumer products

Proven experience supporting North American market requirements and retailer compliance expectations

Strong background working cross-functionally and with overseas sourcing/quality teams

Strong regulatory interpretation and technical analysis skills; able to translate complex requirements into actionable steps

Excellent stakeholder communication and influence; comfortable working across time zones and functions

Organized, detail-oriented, and effective at managing multiple priorities and projects simultaneously

High ownership mindset with sound judgment in risk identification and escalation

Preferred

Certifications strongly preferred: ASQ CQE or equivalent

Demonstrated working expertise in CPSIA and related toy/consumer product safety requirements

EN71 knowledge strongly preferred

Toys/game preferred experience

Asia supplier environment preferred

Benefits

Healthcare, Vision, & Dental: Competitive / Best in Class Plans

FSA & HSA Options: Pick what suits you (can’t do both)

401K with 3% Match: Eligible after 90 days

Financial Planning & Charity Match

PTO , Paid Holidays, Sick Days, Volunteer time, Summer Fridays

Classpass Membership

Continuous Learning & Dedicated Learning Hours

Remote & Hybrid Work Options

Commuter Benefits

Women In Toys Membership

Parental Leave: After 1 year

Company

Relatable (Previously What Do You Meme?)

Co-founded in 2016 by Ben Kaplan, Elie Ballas, and Elliot Tebele in New York City, Relatable is a modern entertainment and consumer product company, primarily in the Toy & Game space, inspired by pop culture and social media.

Founded in 2016

New York, New York, USA

51-200 employees

https://relatable.com/

H1B Sponsorship

Relatable (Previously What Do You Meme?) has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (1)