NEXTEP Technology Solutions · 1 hour ago
SAP SuccessFactors Product Manager
NEXTEP Technology Solutions is seeking an SAP SuccessFactors Product Manager - HRIS, a mid-to-senior level role responsible for leading the functional oversight and continuous improvement of multiple SuccessFactors modules. This role acts as a bridge between HR operations, IT teams, and end users, ensuring HR technology solutions align with strategic goals and deliver an exceptional user experience.
IT Services and IT Consulting
Responsibilities
Lead functional oversight for assigned SuccessFactors modules, including process design, system configuration support, and troubleshooting
Collaborate with HR leadership to gather and refine business requirements aligned with system capabilities
Serve as a subject matter expert (SME) in system testing, change validation, and the coordination of releases or enhancements
Analyze and improve system workflows to streamline HR processes and reduce manual tasks
Partner with IT and vendors to support integrations, data flows, and compliance standards
Proactively monitor system usage, performance, and data quality; recommend improvements based on trends and feedback
Support internal training and change management efforts related to SuccessFactors functionality
Develop and maintain documentation, including user guides, test scripts, configuration records, and process maps
Generate and refine reports, dashboards, and system insights to support HR strategy and compliance
Serve as the primary owner for HRIS data integrity within SuccessFactors, ensuring consistent, accurate, and compliant data across all modules
Monitor and audit HR data for completeness and accuracy; proactively resolve discrepancies through validation and analysis
Maintain and enforce HR data governance standards, including naming conventions, data definitions, and audit practices
Develop and maintain data dictionaries, process documentation, and governance materials
Partner with IT and HRIS teams to design, test, and maintain data interfaces and integrations between SuccessFactors and other systems (e.g., payroll, finance, identity management)
Manage data migration, transformation, and validation activities during system changes, upgrades, or module
Support release management processes, including testing and change documentation
Develop, maintain, and enhance standard and ad hoc HR reports and dashboards using SuccessFactors Report Center, Power BI, or similar analytics platforms
Translate business requirements into technical reporting specifications that align with organizational objectives
Ensure reporting consistency across HR systems and provide insights that support workforce analytics and decision making
Serve as a subject matter expert for HR data and integrations, supporting HR business partners, managers, and system users
Provide end-user support for data-related inquiries, including troubleshooting of report logic, data mismatches, and integration issues
Partner with HR leadership to identify and implement continuous improvements to HR data processes and tools
Stay informed on SuccessFactors functionality, data capabilities, and API tools to drive automation and system enhancements
Recommend process improvements to enhance HR data accuracy, reporting efficiency, and user experience
Qualification
Required
Bachelor's degree in Human Resources, Business, Information Systems, or a related field
6+ years of experience working with HRIS systems, including at least 3 years of hands-on experience with SAP SuccessFactors
Applicable certification(s) in one or more SuccessFactors modules (e.g., Employee Central, Recruiting, Performance & Goals)
Strong knowledge of core HR functions, systems testing methodologies, and system reporting tools
Experience leading cross-functional discussions and managing stakeholder expectations
Excellent analytical, communication, and organizational skills
High attention to detail and commitment to data integrity and confidentiality
Preferred
Experience supporting complex organizations (e.g., multi-location, matrixed environments)
Familiarity with integration platforms or middleware tools (e.g., Dell Boomi, SAP CPI)
Experience managing product roadmaps or continuous improvement cycles in enterprise systems
Company
NEXTEP Technology Solutions
NEXTEP was founded in 2002 by Mike Narducci. Mr. Narducci has over 20 years IT experience working with large companies and founded the Missouri - St.
Funding
Current Stage
Early StageCompany data provided by crunchbase