University of Southern California · 3 hours ago
Executive Administrator, Clinical Ops, Strategy & Quality - Stu Health - Engemann Admin - Full Time 8 Hour Days (Exempt) (Non-Union)
Los Angeles, CA - University Park Campus
Full-time
Onsite
Senior Level, Lead/Staff
$220K/yr - $363K/yr
8+ years expThe University of Southern California is seeking an Executive Administrator for Clinical Operations, Strategy, and Quality. This role oversees clinical operations for Campus Health Programs, manages campus facilities, and drives strategic initiatives to enhance operational capabilities and improve student health outcomes.
EducationHigher EducationUniversities
Responsibilities
Partner with USC Care Chief Nursing Officer and Vice President/Chief Health Officer to help identify, shape, and prioritize key transformation initiatives and change management
Responsible for the development of long-term and short-term goals, objectives and plans for the organization; generating innovative ideas and developing relationships
Plans, develops, organizes, implements and evaluates patient care delivery systems, including registration, patient transportation, case management, care coordination, customer service, ancillary service, public health, population health, emergency services, etc. Ensures the provision of high quality customer service to patients, faculty providers and staff. Supervises Clinic Manager(s) and Directors. Establishes, develops, and oversees implementation of internal policies, quality assurance, safety, and ensuring compatibility with University policy and compliance with requirements of insurance companies
Recommends business plans and strategies that directly impact achievement of overall division results
Directs clinical operations projects from beginning to end to enhance business performance
Directly or indirectly oversees all assigned subordinate staff, usually through supervisors. Recruits, screens, hires, orients and trains staff. Evaluates employee performance and provides guidance and feedback to assigned staff. Counsels, disciplines and/or terminates employees, as required
Interprets applicable laws, rules, regulations, policies and procedures, ensures compliance and approves any necessary exceptions. Ensures consistency of clinical practices with current local, state and federal regulations, NCAA and athletic conference regulations, and laws and standards established by accrediting organizations
Establishes, develops, implements and coordinates quality assurance programs in coordination with other student health leadership and the student health quality manager. Ensures program meets accreditation standards, provides data to improve organizational performance and outcomes of patient care
Responsible for participating in budget development; manages budget for clinical areas. Establishes operating budgets for the various departments and monitor performance
Works with the Keck Medicine of USC credentialing office to assure provider credentialing is completed
Identifies staff educational needs and develops educational programs. Promotes staff participation in educational opportunities and activities
Oversees and ensures standard operating procedures for the departments within their span of control, such as security related procedures including office opening and closing routines, recognition of duress signals and key controls
Coordinates security activities with facilities staff and University Public Safety Department. Promotes and maintains standards for security conscious awareness and behavior. Maintains knowledge of University's crime prevention and suppression programs and services. Ensures dissemination of security related information to staff
Manage communication between departments. Work with other campus health units and other university departments including USC Athletics, Environment Health and Safety allied health and academic entities (medical school, city and county public health departments) on issues related to student, college, and community health
Collaborate actively and operationally with other Keck Medicine of USC departments and investigate best practices applicable to Campus Health. Provide feedback to clinical leadership (clinic operation) and managers to improve/enhance services that impact the patient experience. In conjunction with the Executive Leadership , participate in the development of center strategic planning
Coordinates public health activities including response to reportable diseases and outbreaks, development, maintenance and testing of the medical disaster response plan, and recommending and implementing immunization and health screening policies to prevent communicable disease
Oversees relationships and monitors performance of both ancillary services of lab and radiology as well as contracted providers including but not limited to USC pharmacy staff. Reports deficiencies and ensures the development of corrective actions as needed
Responsible for evaluating the performance of the various departments, as well as the performance of key managers and supervisors
Performs other duties as assigned
Qualification
Required
Master's degree
5-10 years Progressive leadership experience
8-10 years Experience in progressive positions in health care administration
Thorough knowledge of management principles, clinical systems and operations, practice administration, billing and collections
regulatory accreditation agency requirements, emergency preparedness, public health and quality assurance
Demonstrated excellence in effective leadership and ability to motivate individuals and teams through change efforts
Demonstrated fiscal management capabilities including budgetary control, sustainable expense reduction, and new revenue generation
Proven personnel management strength including ability to select, develop, and retain people and promote collaborative teamwork
Demonstrated superior interpersonal and communication and presentation skills
Registered Nurse - RN (CA Board of Registered Nursing)
Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date (Required within LA City only)
Company
University of Southern California
University of Southern California is a private research university offering opportunities for interdisciplinary study and collaboration.
10001+ employees
H1B Sponsorship
University of Southern California has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (253)
2024 (239)
2023 (172)
2022 (207)
2021 (182)
2020 (195)
Funding
Current Stage
Late StageTotal Funding
$19.64MKey Investors
Patient-Centered Outcomes Research InstituteCalifornia Institute for Regenerative MedicineCDA Foundation
2025-02-04Grant· $10.8M
2025-01-30Grant· $5.93M
2024-07-30Grant
Leadership Team
David A Barnhart
Director, USC Space Engineering Research Center
H
Hossein Pourmand
Assistant Vice President, Research Initiatives, University Advancement
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