Choctaw Casinos & Resorts · 12 hours ago
Technical Support Engineer 2- Durant Casino
Durant, OK
Full-time
Onsite
Entry, Mid Level
2+ years expChoctaw Casinos & Resorts is seeking a Technical Support Engineer 2 to provide advanced technical support for technology-related operations. The role involves managing, maintaining, and optimizing critical functional areas, along with offering comprehensive technical assistance to ensure the organization's success.
CasinoResorts
Responsibilities
Applies company policies and procedures to complete routine tasks
Follows industry best practices and standard operating procedures to analyze and troubleshoot incidents and service requests
Contributes to and follows detailed instructions for defined processes on most work
Collaborates with cross-functional technical resources to complete project tasks and provide day-to-day support
Build stable working relationships with internal stakeholders. Leverages influence to advocate for stakeholder needs
Build, deploy, and maintain applications, patches, security fixes, automation, and support tools to the Choctaw Nation environment
Create and maintain knowledge base articles to aid in problem resolution
Provide intermediate troubleshooting across stage, test, and production environments
Provide intermediate technical support to internal stakeholders escalating work to internal IT teams when necessary
Other duties may be assigned by management
Qualification
Required
Associate's degree in computer science or equivalent education, relevant certifications
Intermediate experience supporting various operating systems
Intermediate experience supporting desktop and server environments
Intermediate experience creating automation for installations, configuration changes, and system management
Intermediate experience troubleshooting pre-deployment and post go-live issues
Ability to prioritize and execute tasks in a high-pressure environment
Two years of related work experience
Benefits
Weekly Earned Wage Access is an option for this position.
Company
Choctaw Casinos & Resorts
Choctaw Casinos & Resorts is a resorts and casino company.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Kara Shannon, THRP
Human Resources Business Partner
Kevin Morgan
Corporate Marketing Manager - Brand & Partnerships
Recent News
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