Zillow · 19 hours ago
Remote Mortgage Loan Officer - Consumer Direct (Indiana)
United States
Full-time
Remote
Mid Level
3+ years expZillow is a leading real estate platform that focuses on delivering a high-volume, digitally driven home financing experience. As a Mortgage Loan Officer, you will originate purchase mortgage loans and guide customers through the mortgage process using Zillow's technology and support, all while working in a remote setting within Indiana.
MarketplaceOnline PortalsPropTechReal Estate
Responsibilities
Originate purchase mortgage loans by converting company-provided digital leads through high-volume inbound and outbound calls
Respond quickly to new leads, conduct discovery calls, and assess customers’ readiness and financing options
Guide homebuyers through the mortgage process from application through funding with clarity and efficiency
Manage a large pipeline of active purchase loans while meeting defined SLAs, productivity metrics, and call expectations
Use CRM and loan origination systems (LOS) to track activity, manage follow-ups, and maintain accurate pipeline status
Deliver a consistent, high-quality customer experience through phone, email, and text communication
Partner with processing, underwriting, and closing teams to move loans efficiently and improve conversion rates
Maintain active licensing, complete required education, and participate in ongoing professional development
This role involves the collection, storage, and use of your voiceprints (records of speech) for operational and compliance purposes
Qualification
Required
3+ years of mortgage origination experience as an active NMLS Loan Originator with multiple state licenses, or as a Loan Originator under a bank license, with a strong emphasis on purchase transactions
Completion of the 20-hour SAFE Pre-Licensing Education and successful passage of the SAFE Mortgage Loan Originator Test
Physically located in and working from Indiana
High-volume, phone-based mortgage origination experience strongly preferred, with success converting warm or inbound purchase leads
Demonstrated ability to succeed in a call-center or high-volume phone sales environment
Strong time management, organization, and multitasking skills
Comfortable working toward defined KPIs, including call activity, conversion, and funding goals
Excellent verbal communication skills with the ability to build trust quickly over the phone
Proficiency with CRM, LOS, and Microsoft products (Outlook, Word, Excel)
Preferred
High-volume, phone-based mortgage origination experience strongly preferred, with success converting warm or inbound purchase leads
Associate's or Bachelor's degree preferred
Benefits
Competitive base pay
Incentive compensation
Company
Zillow
Zillow is an online real estate marketplace for finding and sharing information about homes, real estate, and mortgages. It is a sub-organization of Zillow Group.
5001-10000 employees
H1B Sponsorship
Zillow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (179)
2024 (150)
2023 (171)
2022 (256)
2021 (239)
2020 (195)
Funding
Current Stage
Public CompanyTotal Funding
$96.63MKey Investors
Legg MasonPAR Capital Management
2016-08-01Post Ipo Equity
2014-04-01Post Ipo Equity
2012-12-12Post Ipo Equity· $4.13M
Leadership Team
Lloyd Frink
Co-Founder & Co-Executive Chair
Rich Barton
Co-founder and Co-Executive Chair
Recent News
2026-01-16
2026-01-16
2026-01-16
Company data provided by crunchbase