City of Aurora · 6 hours ago
Workers' Compensation Assistant
The City of Aurora is seeking a Workers' Compensation Assistant to join their Risk Management Division. This role involves performing clerical and claims functions, handling claim files, and assisting with inquiries regarding workers' compensation claims.
GovernmentLaw EnforcementPublic Safety
Responsibilities
Verifies new claim file setup with all necessary documents uploaded in the Risk Management Information System (RMIS)
Maintains confidential physical and electronic claim files in accordance with HIPAA
Assists with records management and archiving
Establishes initial claim reserves based on schedule provided by Sr. Claims Adjuster
Assists with fielding basic questions from injured workers, supervisors and providers regarding workers’ compensation claims
Under the direction of the Sr. Claims Adjuster, prepares and submits subrogation demands
Under the direction of the Sr. Claims Adjuster, handles medical workers’ compensation claims
Performs additional duties as required
Qualification
Required
High School or GED
One year of clerical, data entry, or related experience
Knowledge of computer software applications including Microsoft Word, Excel and Power Point
Basic understanding of HIPAA
Exceptional communication skills and de-escalation techniques for handling difficult people and sensitive/emotional situations
Strong interpersonal skills
Self-starter capable of working alone or with others
Uses discretion and independent judgment in claim handling
Ability to establish and maintain effective working relationships with claimants, employees, attorneys and third-party administrators
Ability to communicate effectively both verbally and in writing
Ability to handle sensitive situations with tact and diplomacy
Preferred
Associate's Degree
Experience in medical, insurance, or legal office
Experience with Worker's Compensation or Medical claims preferred
Benefits
Competitive total compensation package
Well-Funded General Employees Retirement Plan
Medical, Dental, and Vision benefits
Accrue paid time off
Receive 11 paid holidays
Company
City of Aurora
City of Aurora is the governing body for ensuring well being of the citizens in the region.
Funding
Current Stage
Late StageTotal Funding
$0.05MKey Investors
Consumer Product Safety Commission
2024-07-02Grant· $0.05M
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