Aramark Destinations ยท 19 hours ago
HR Generalist Coordinator III
Moran, WY, US, 83013
Full-time
Onsite
Mid Level
$18/hr - $21/hrAramark Destinations is a global leader in food and facilities services, dedicated to providing exceptional service to its clients. The HR Generalist Coordinator III is responsible for delivering customer service to employees and managers regarding various HR topics, while also managing administrative and data management tasks related to HR functions.
Hospitality
Responsibilities
Provide excellent customer service in response to phone and online inquiries from employees and managers
Resolve inquiries by accessing information in multiple HR systems
Triage general inquiries to ensure accurate work category is assigned
Raise more sophisticated issues to Tier 2 within myHR or the appropriate COE for advanced support and follow-up as the need arises
Process transactions by collecting required information or backup documentation from the employee, manager, or HR
Respond to phone or online help requests on navigating the HR Portal and other HR-related systems
Perform quality assurance reviews on electronic and manual transactions
Partner with Payroll and other COEs, as appropriate to resolve issues
Manage workload efficiently to fulfill commitments in accordance with established service level agreements (SLAs)
Qualification
Required
Knowledge of HR concepts and terminology
Effective verbal communication skills
Effective listening skills
Confirmed customer service orientation
Confident phone presence
Solid ability to grasp information quickly and probe optimally when required
Excellent organizational skills and the ability to prioritize requests and duties
Attention to detail
Effective research, problem-solving, and follow-through skills
Ability to remain positive under pressure
Preferred
Experience working in a call center environment strongly preferred
Strong computer/technical skills; previous HRIS experience preferred
Bachelor's degree in HR or related field strongly preferred
Bilingual (English and Spanish) preferred
Benefits
Medical
Dental
Vision
Work/life resources
Retirement savings plans like 401(k)
Paid days off such as parental leave
Disability coverage
Company
Aramark Destinations
Aramark Destinations delivers authentic, memorable experiences at national and state parks, specialty hotels, museums, and other destinations across the United States.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Caroline McCulley
Talent Acquisition Partner - Destinations
Company data provided by crunchbase