State of Washington · 1 week ago
SR IT Network and Infrastructure Solutions Manager (IT System Admin SRMGR)
Walla Walla, WA
Full-time
Hybrid
Senior Level, Lead/Staff
$8,522/mo - $11,182/mo
15+ years expThe State of Washington is seeking a Senior IT Network and Infrastructure Solutions Manager to lead their Technology Services Division. This role is responsible for providing strategic direction and technical guidance to the network and infrastructure engineering team, managing operations, support, and maintenance of agency network systems and infrastructure.
AssociationCommunitiesEducationEmploymentEventsGovernmentInformation TechnologyNewsNon Profit
Responsibilities
Lead the Infrastructure and Network Operations team
Develop expectations with staff in regular one-on-one meetings, provide feedback, clear roadblocks, and motivate team members to increase performance
Complete all IT managerial responsibilities including performance planning, performance evaluations, progressive discipline, training plan development and talent management
Prepare budget information and requests, reviews expenditures, and plans for budget cycle
Ensure delivery of high availability and high quality for all IT systems
Manage IT network and infrastructure architecture designs and technical documentation
Provide direction on complex issues and service outages by working with multiple IT teams, agency and customer stakeholders, executives and vendors
Evaluate and track IT metrics
Provide guidance for consistent proactive monitoring
Develop and implement compliance standards for using new and emerging technology which will track, monitor, and audit life cycles of software and hardware
Deliver strategic plans and recommendations
Define and recommend information technology strategies, policies, and procedures
Evaluate customers’ technical needs, identify problems, evaluate trends, and anticipate business and technical requirements
Develop strategy and implement sustainable cloud solutions in collaboration with the TSD team
Develop and present long-term technical recommendations to executive management
Evaluate new and emerging technologies
Identify opportunities to use innovative technologies in collaboration with IT teams
Evaluate the impact of new architecture products and services for IT investments, business operations and customer satisfaction
Provide consultative services
Provide technical consultation for strategic business initiatives and legislative mandates for internal business partners and external customers
Qualification
Required
Experience Should Total 15 Years
Seven (7) years of demonstrated hands-on experience in advanced principles of IT enterprise architecture including the integration of diverse hardware and software technologies
Experience performing critical analysis of complex systems and processes and root cause analysis of issues
Experience developing tactical and strategic plans using new and emerging concepts
Demonstrated knowledge of Microsoft Azure or similar cloud technologies, Windows Servers, Cloud Architecture and Virtual infrastructure
Experience developing technology policies and guidelines
Eight (8) years' experience as an effective manager with strong skills in: Team leadership and mentoring, Creating strategic roadmaps and training, Presenting information to leadership
Associate's degree closely aligned with Information Technology or equivalent IT vocational training
Minimum eight (8) years of demonstrated hands-on experience in advanced principles of IT enterprise architecture including the integration of diverse hardware and software technologies
Experience performing critical analysis of complex systems and processes and root cause analysis of issues
Experience developing tactical and strategic plans using new and emerging concepts
Demonstrated knowledge of Microsoft Azure or similar cloud technologies, Windows Servers, Cloud Architecture and Virtual infrastructure
Experience developing technology policies and guidelines
Minimum five (5) years' experience as an effective manager with strong skills in: Team leadership and mentoring, Creating strategic roadmaps and training, Presenting information to leadership
Bachelor's Degree or greater closely aligned with Information Technology
Minimum six (6) years of demonstrated hands-on experience in advanced principles of IT enterprise architecture including the integration of diverse hardware and software technologies
Experience performing critical analysis of complex systems and processes and root cause analysis of issues
Experience developing tactical and strategic plans using new and emerging concepts
Demonstrated knowledge of Microsoft Azure or similar cloud technologies, Windows Servers, Cloud Architecture and Virtual infrastructure
Experience developing technology policies and guidelines
Minimum five (5) years' experience as an effective manager with strong skills in: Team leadership and mentoring, Creating strategic roadmaps and training, Presenting information to leadership
Experience may be concurrent
Additional qualifying experience may be substituted for education on a year-for-year basis
Must successfully pass a criminal background check
Preferred
ITIL Certified
MCSD (Azure Solutions Architect certificate)
Experience with IP Packet Analysis and SAN (storage area network)
Proven hands-on expertise with creating complex network and application architecture
LeaderPath or similar
Able to learn and understand the language and concepts of our DES DEI culture and commit to being a part of creating and maintaining a diverse, equitable, respectful, and inclusive workplace
Demonstrate a commitment to growth, learning and self-awareness when provided training and opportunities to participate in improving our work environment
Participate and behave in a manner that creates trust and builds working relationships, promoting teamwork and collaboration in the work environment
Demonstrate the understanding that all people are valued; contribute to an equitable, inclusive, and respectful environment when working with members of the group, team, organization, or community
Commit to being an active participant in continually evaluating and improving strategies that promote equity and inclusion in our organization
Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses.
Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
New employees have the option of two employer contributed retirement programs.
Employees also have the ability to participate in the Deferred Compensation Program (DCP).
All state employees are covered by the federal Social Security and Medicare systems.
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Full-time employees earn eight hours of sick leave per month.
Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA).
Washington State supports members of the armed forces with 21 days paid military leave per year.
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave.
Company
State of Washington
Washington state public employees help to create a working Washington built on education and innovation, where all Washingtonians thrive.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Matt Manweller
State Representative
Company data provided by crunchbase