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University of Washington · 5 days ago

Business System Analyst (Temporary)

Greater Seattle Area

Full-time

Onsite

Mid, Senior Level

$114K/yr - $117K/yr

4+ years exp

The University of Washington is a leading public university with a focus on impactful research and education. They are seeking a Temporary Business System Analyst responsible for supporting projects from requirement gathering through design and implementation, ensuring efficient processes for managing research grants.

EducationHigher EducationUniversities

Responsibilities

Research and analyze end-user needs using user centered design (UCD) practices, and various elicitation techniques, to include structured interviews, surveys, site visits, focus groups

Use agile methodologies to break complex feature requirements into manageable chunks of work that deliver value to the end user

Create artifacts as needed to support clear understanding of business needs, including business process diagrams, use cases, scenarios, and task and workflow analysis

Facilitate discussions with stakeholders and subject matter experts, to develop shared understanding of needs and build consensus related to priorities and requirements and develop inclusive solutions that thoughtfully balance trade-offs and benefits among process stakeholders

Develop and maintain analysis plans that track all key analysis activities necessary during the opportunity analysis/discovery phase of new projects

Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose or abstract up as needed to represent true underlying needs to audiences with different needs and/or levels of understanding

Document functional requirements, user interaction requirements, non-functional requirements, specifications, and acceptance criteria to support software development, quality assurance, support and learning materials, and other downstream development support processes

Play an active role in the testing and validation of systems to ensure a quality product is delivered

Work collaboratively with ORIS staff and business partners to create effective communications on upcoming system and process changes for campus end-users and other business partners

Design and facilitate requirements workshops, user research sessions, and collaborative design sessions

Perform enterprise-level analysis, identifying business needs and capability gaps, creating business cases, and determining high-level solution approach and scope

Serve as mentor and role model to junior-level BAs

Serve in a project management capacity over moderately complex projects, developing project plans, monitoring progress, and reporting out on project status

Lead, organize and influence positively and effectively. Maneuver through unstructured problems and create the necessary structure to drive for results

Serve software development team(s) as Scrum Master, facilitating Scrum ceremonies, removing impediments, coordinating feature development, testing, release and communications

Identify project issues and risks, escalate as appropriate to leadership, and develop mitigation strategies and options

Manage communications to stakeholders and team members around issues and risks

Manage competing stakeholder priorities to ensure the highest value is being delivered to the customer

Provide system analysis and develop supporting artifacts such as data dictionaries, mapping documents, entity relationship and conceptual diagrams, to support systems integration, data migration, and reporting

Translate business requirements into reporting frameworks and technical definitions for development and ongoing enhancement of data collection and management

Use querying tools and languages such as T-SQL to analyze data to inform business decisions, validate system behavior, and aid in QA of data

Partner with team members in the development of test cases for data and reporting

Work with customers to define current- and future-state business processes, using process modeling tools and techniques that allow for easy visualization and consumption by varied audiences invested or affected by the changes

Facilitate stakeholder groups to consensus regarding new business process designs

Assess the impact of business process changes within people, systems, operations and management, and identify linkages to business strategies

Utilize techniques for assessing root cause analysis and value stream mapping to ensure focus is on the issues that can affect positive change and add business value most directly

Establish and foster good working relationships with business partners, stakeholder groups, and fellow team members by providing ongoing communication and check-ins throughout the design and implementation phases to ensure products are adequately meeting the business need before release

Work collaboratively with ORIS staff and business partners to create effective communications for upcoming releases

Provide trainings and presentations on new products/features, as required

Serve as advocate and advisor to business units, helping them better clarify and articulate business needs, within the context of the broader product strategy and vision

Qualification

Business AnalysisRequirements ManagementData AnalysisProject ManagementUser-Centered DesignSQLAgile MethodologiesQuality AssuranceProcess ModelingCommunication SkillsTeam CollaborationProblem-SolvingDocumentationFacilitation Skills

Required

Bachelor's Degree in computer science, business administration, information science or other technical area

Minimum 4 years of experience performing progressively more complex and responsible tasks

Knowledge and experience with UCD practices to fully understand business needs and successfully translate business needs into appropriate documentation for system implementation

Demonstrated diagnostic and problem-solving skills

Demonstrated ability to work independently and as part of a team in a cooperative effort

Strong customer focus and management of client expectations; ability to establish and maintain a high level of user trust and confidence

Fluent knowledge of MS Visio, PowerPoint, MS Office Suite, Google G Suite

Strong working knowledge of a broad range of BA tools and techniques used for requirements elicitation, analysis, documentation and modelling, and validation

Exceptional skills in written and verbal communication, to include fostering a shared understanding of requirements, successful conflict resolution, group facilitation, and status reporting

Deep knowledge and experience developing and implementing a variety of desktop and distributed software systems involving web-based user interfaces, relational databases (transactional and data warehouses) and SQL in support of administrative applications

Demonstrated competency in BA planning and requirements management

In-depth knowledge of software development processes outside of the BA domain, such as quality assurance, data modelling, database design

Experience working on multiple project types (COTS, new product development, maintenance), and multiple business areas

High level of competency in 1 or more specialty areas: business process analysis, data and systems analysis, project management