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Loyal Source Government Services · 6 hours ago

Quality Technician - Nights

El Paso, TX

Full-time

Onsite

Entry, Mid Level

$28/hr - $28/hr

2+ years exp

Loyal Source Government Services is seeking a Quality Technician to ensure compliance with contractual and industry standards. The role involves conducting assessments, reporting findings, and collaborating with leadership to drive quality improvements.

GovernmentHealth CareInformation TechnologyStaffing Agency

Responsibilities

Monitors and audits process against established standards and conduct continuous analysis of quality defects and deviations

Observe onsite processes, patient or customer satisfaction, and overall operational efficiency and quality

Collaborates with site and company leadership to develop solutions identified areas of concern and continuous improvement opportunities

Analyze and interpret data from site assessments to identify trends, risks, and areas for improvement

Conduct subcontractor management quality reviews per the programs Subcontract Management, Quality Management or Program Management Plans

Keep current on industry regulations, quality standards, best practices and process optimization strategies

Support updates to inspection protocols and training materials to reflect any new requirements

Maintain accurate documentation of assessments and recommendations

Prepare and present detailed post-site visit reports summarizing and detailing findings

Foster a culture of continual improvement, accountability and excellence

Support the development and update of policies and standard operations procedures

Design and deliver training programs to staff on quality standards and compliance requirements

Foster a culture of continuous improvement and quality awareness among staff

The Quality Technician participates with other Quality and facility team members to review requirements, identify controls, develop audit checklists, perform oversight activities, and perform assessments of contractual requirements, environmental and safety checks, local statutes, laws, and regulations, as well as other unique requirements

Qualification

Quality AssuranceHealthcare Quality StandardsData AnalysisCompliance AssessmentCertified Correctional Health ProfessionalNDS ComplianceAudit TechniquesMedical DocumentationInterpersonal SkillsOrganizational SkillsProblem-Solving Skills

Required

Bachelor's degree is preferred (5 years of healthcare quality assurance related experience may be considered equivalent to a bachelor's degree)

2 to 4+ years of experience in the quality field, correctional healthcare administration, or medical field is a must

Certified Correctional Health Professional (CCHP) or similar certification demonstrating in depth knowledge of detention health services standards and compliance

Experience with applying and assessing facilities compliance to the NDS is required

Experience with quality and healthcare industry standards. Examples include but are not limited to National Commission on Correctional Healthcare (NCCHC), ISO 9001, National Association for Healthcare Quality (NAHQ), The Joint Commission (TJC), and Occupational Safety and Health Administration (OSHA)