Inside Sales Representative 1 jobs in United States
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Builders FirstSource · 8 hours ago

Inside Sales Representative 1

Builders FirstSource is America’s largest supplier of building materials, dedicated to making home ownership more achievable. They are seeking an Inside Sales Representative to provide support to the sales team and customers, handling inquiries and ensuring timely delivery of services.

Building MaterialManufacturingReal Estate

Responsibilities

Provides support to the outside and inside sales team including administrative support and/or customer service
Provides accurate and timely support to the outside sales team, members of the inside sales team and/or to customers
Handles incoming phone calls and e-mails from customers and provides requested information in a timely and efficient manner
Answers customer questions regarding topics such as pricing, availability, delivery, backorders, specifications, returns, credits and order placements
Monitors scheduled shipping dates to ensure timely delivery and expedite, as needed
Investigates customer complaints or concerns
Relays customer concerns to others on the sales team and assists in investigating the issue
Resolves issues within company guidelines
As needed, escalates larger concerns to more experienced sales team members for resolution

Qualification

Customer serviceSales supportCommunication skillsProblem-solving skillsTeam collaboration

Required

High School Diploma or General Education Degree (GED)
prior sales support or customer service experience

Benefits

Competitive, affordable benefits designed to make life better for you and the people you love.
Great plans that help you and your family to live happier, healthier and more secure lives.

Company

Builders FirstSource

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Builders FirstSource provides professional class building materials and services to homebuilders and remodelers.

Funding

Current Stage
Public Company
Total Funding
$2.05B
2025-05-05Post Ipo Debt· $750M
2024-02-26Post Ipo Debt· $1B
2022-01-19Post Ipo Debt· $300M

Leadership Team

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Peter Jackson
Chief Executive Officer
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Pete Beckmann
Chief Financial Officer
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Company data provided by crunchbase