ConsultNet Technology Services and Solutions ยท 10 hours ago
Case Specialist- Chicago
Chicago, IL
Contract
Onsite
New Grad, Entry LevelConsultNet Technology Services and Solutions is a premier national provider of technology talent and solutions. They are seeking a Case Specialist responsible for managing arbitration cases throughout their lifecycle, ensuring compliance with rules, deadlines, and service level expectations.
Human ResourcesInformation TechnologyStaffing Agency
Responsibilities
Manage case intake, including reviewing and analyzing initial pleadings to ensure jurisdiction and conformity with procedural requirements
Process initial claims, including drafting deficiency notices for incomplete filings and coordinating re-service when original service is unsuccessful
Review, analyze, and process subsequent pleadings, including answers, counterclaims, cross-claims, and third-party claims
Monitor case-related reports to ensure compliance with established deadlines, expectations, and service level agreements
Maintain motions calendars, solicit responses as required, and prepare documentation for timely submission to arbitrators
Make recommendations regarding administrative motions and process substantive issues for panel consideration with guidance as needed
Assess applicable fees at various stages of the case and prepare written recommendations related to fee waiver requests
Review challenges to proposed arbitrators, solicit responses, and provide recommendations to management
Determine proper panel composition, generate arbitrator lists, review arbitrator disclosures for conflicts, and remove arbitrators with conflicts, with assistance as needed
Replace arbitrators due to unavailability and process revised or additional arbitrator lists resulting from changes in panel composition
Ensure all applicable fees are assessed and billed in accordance with the Code of Arbitration Procedure
Conduct financial reviews of settled or withdrawn cases and hearing awards, and close cases within established timeframes
Review incoming submissions and take appropriate action with guidance as necessary
Utilize the ODR Portal and internal electronic docket and case management systems to process assignments
Maintain complete and accurate electronic and physical case files in accordance with established protocols
Provide high-quality customer service by responding to inquiries, orally and in writing, regarding arbitration policies and procedures, case status, service of pleadings, fee assessments, and use of the ODR Portal
Effectively prioritize workload and meet deadlines with management oversight
Qualification
Required
Manage case intake, including reviewing and analyzing initial pleadings to ensure jurisdiction and conformity with procedural requirements
Process initial claims, including drafting deficiency notices for incomplete filings and coordinating re-service when original service is unsuccessful
Review, analyze, and process subsequent pleadings, including answers, counterclaims, cross-claims, and third-party claims
Monitor case-related reports to ensure compliance with established deadlines, expectations, and service level agreements
Maintain motions calendars, solicit responses as required, and prepare documentation for timely submission to arbitrators
Make recommendations regarding administrative motions and process substantive issues for panel consideration with guidance as needed
Assess applicable fees at various stages of the case and prepare written recommendations related to fee waiver requests
Review challenges to proposed arbitrators, solicit responses, and provide recommendations to management
Determine proper panel composition, generate arbitrator lists, review arbitrator disclosures for conflicts, and remove arbitrators with conflicts, with assistance as needed
Replace arbitrators due to unavailability and process revised or additional arbitrator lists resulting from changes in panel composition
Ensure all applicable fees are assessed and billed in accordance with the Code of Arbitration Procedure
Conduct financial reviews of settled or withdrawn cases and hearing awards, and close cases within established timeframes
Review incoming submissions and take appropriate action with guidance as necessary
Utilize the ODR Portal and internal electronic docket and case management systems to process assignments
Maintain complete and accurate electronic and physical case files in accordance with established protocols
Provide high-quality customer service by responding to inquiries, orally and in writing, regarding arbitration policies and procedures, case status, service of pleadings, fee assessments, and use of the ODR Portal
Effectively prioritize workload and meet deadlines with management oversight
Company
ConsultNet Technology Services and Solutions
ConsultNet is a talent solutions company that helps businesses solve complex challenges by integrating talent, technology, and scalable delivery models.
Founded in 1996
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Marnie Nuttall
Chief Financial Officer
Company data provided by crunchbase