DolFUN Dynamics · 4 days ago
Client Services Team Member
Portland, OR 97216
Full-time
Onsite
New Grad, Entry Level
$16.50/hr - $18/hrDolFUN SWIM Academy is a vibrant hub focused on providing aquatic and land-based instruction for children. They are seeking a Client Services Team Member to engage with families, assist with scheduling and communication, and maintain a welcoming facility environment.
Education Management
Responsibilities
Provide friendly, professional engagement with families by phone and in person
Multitask efficiently while maintaining accurate records and answering client questions
Assist with scheduling, class changes, tours, and trial classes
Complete daily cleaning, monthly maintenance, and organizational tasks to maintain a safe and welcoming facility
Support facility operations, cleanliness, safety, and organization at all times
Complete required training and continue learning our programs and systems
Follow established procedures with strong attention to detail and follow-through
Bring a positive attitude, a welcoming smile, and have fun throughout each shift
Qualification
Required
Genuine care and compassion for children and adults
Strong problem‑solving skills with the ability to proactively find solutions
Excellent communication and customer service skills
Positive attitude with a willingness to learn and receive coaching
Ability to stay focused and organized in a fast‑paced environment
Commitment to at least one year of employment, with availability for afternoons and weekends
Preferred
Age: 18+ preferred
Benefits
401(k)
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Paid time off
Training & development
Vision insurance
Company
DolFUN Dynamics
Leader in aquatic education for 30 years offering Swim, Ninja, Sweet Pea Educational Gymnastics, Camps, Events, Enrichment Classes, Adult FIT and more.
Founded in 1995
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Debbie Marrs-Sayers
Founder, Business Owner, Aquatic Industry Consultant, Business Educator and Coach
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