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Corning Incorporated · 1 month ago

Supply Chain Solutions Sr Super User

Charlotte, NC

Full-time

Onsite

Mid, Senior Level

$89K/yr - $122K/yr

4+ years exp

Corning Incorporated is one of the world’s leading innovators in glass, ceramic, and materials science. The Supply Chain Solutions Sr Super User will ensure the optimal configuration and customization of the supply planning system while acting as a liaison between supply chain business teams and the IT department to drive continuous improvement and alignment with business needs.

Manufacturing

No H1B

Responsibilities

Customize system fields, workflows, and parameters to meet evolving business needs

Collaborate with supply chain business teams to implement custom reports, dashboards, and system views for better visibility and decision-making within advanced supply chain systems

Track system usability metrics, perform root cause analysis and propose solutions to ensure system continues to deliver value

Maintain and configure master data to reflect real-time operational changes

Work closely with Analysts & IT to ensure that system changes align with overall architecture and security policies

Monitor system performance and proactively suggest optimizations to improve system response times, accuracy, or planning efficiency

Identify opportunities for automation within the system and collaborate with IT to implement these improvements

Support patches, upgrades, and integrations w/ other enterprise applications (e.g., ERP, MES, WMS, Data Lake)

Support System implementation with data validation, system testing and defect resolution

Support SMEs to ensure changes globally align with standards and share best practices

Lead global configuration initiatives leveraging Agile methodologies

Serve as the bridge between business users and IT, translating business needs into technical requirements

Support Super User team members with coaching and advanced configuration expertise

Other tasks as outlined by management

Qualification

ERP systems (SAP ECC & S/4 Hana)Supply Chain ManagementData analysis toolsAPIs for data exchangeAgile methodologiesMachine Learning modelsAnalytical skillsProgrammingScriptingKinaxis MaestroData governance

Required

Bachelor's degree in Supply Chain Management, Information Systems, Industrial Engineering, or related field

Minimum 4 years of experience enabling supply chain planning and procurement in manufacturing environments

Strong understanding of ERP systems like SAP ECC & S/4 Hana or similar

Strong analytical skills and the ability to interpret complex data and user stories

Preferred

Proficiency in using APIs for data exchange

Familiarity with Agile or DevOps methodologies

Understanding of data governance for supply chain systems

Advanced knowledge of workflows and parameters in Kinaxis Maestro

Understanding of prompt engineering, fine-tuning, and leveraging Machine Learning models (e.g., Generative AI, Agentic AI, LLMs) to automate tasks and enhance system configurations

Proficiency in SQL, Excel, and other data analysis tools

Experience in programming or scripting for system customization (e.g., Python, R, or similar)

Benefits

Company-wide bonuses and long-term incentives align with key business results and ensure you are rewarded when the company performs well. When Corning wins, we all win.

As part of our commitment to your financial well-being, we provide a 100% company-paid pension benefit with fixed contributions that grow throughout your career.

Combined with matching contributions to your 401(k) savings plan, Corning’s total contributions to your retirement accounts can reach between 7% and 12% of your pay, depending on your age and years of service.

Our health and well-being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, disease management programs, paid time off, and an Employee Assistance Program (EAP) to support you and your family.

Getting paid for our work is important, but feeling appreciated and recognized for those contributions motivates us much more. That’s why Corning offers a recognition program to celebrate successes and reward colleagues who make exceptional contributions.