The Johns Hopkins University · 1 hour ago
IT Manager, Enterprise Applications & Data Services (Johns Hopkins Public Safety)
Baltimore, MD
Full-time
Onsite
Mid, Senior Level
$86K/yr - $150K/yr
5+ years expThe Johns Hopkins University is seeking an IT Manager for its Public Safety Information Technology division. This role involves managing staff and overseeing IT applications, databases, and data services to support the Johns Hopkins Police Department and related clients, ensuring the delivery of IT services and managing projects effectively.
EducationHigher EducationInformation Technology
Responsibilities
Provides input and recommendations to and/or formulates plans
Takes direction from leadership to implement those plans for the success of the unit
With an awareness of the organization’s needs as well as the larger technology landscape of the institution implements technology solutions that meet departmental needs
Helps establish budgetary goals and provides input towards priorities
May develop IT operations budget
Participates in the establishment of technology policies and practices and implements them to ensure security and regulatory compliance
Represents organizational IT, academic or administrative leadership, in meetings related to IT policies and procedures across the institution
Manages the customer relationship and satisfaction as well as adherence to service level agreements
Creates and promotes a culture of excellent customer service
Maintains relationships with customer base to better understand their needs and address organizational goals
Establishes and maintains ties with colleagues throughout the institution to ensure optimal collaboration and coordination of effort
Maintains relationships with technology vendors for the department
Coordinate and work closely with JHPS leadership, IT Managers, and Project Managers on new project estimation and project oversight
Within functional scope has direct responsibility for the design, development, and application of technical solutions that satisfy customer needs and are essential to the ongoing operations of the department or IT function
Is responsible for multiple IT projects that impact the department or IT function, including requirements gathering, planning, delegation of component tasks to team members and monitoring progress toward completion
As necessary actively participates in group’s delivery of services
Assist with audit and compliance evaluations related to governance requirements and industry frameworks and CJIS, NIST SP 800.53 rev 4
Work with JHPS leadership to determine appropriate statistical methods and conduct analysis
Recruits, develops, retains, organizes and manages performance of staff
Assigns tasks, monitors progress and provides guidance
Perform other related duties as requested
Qualification
Required
Bachelor's Degree
Five years of progressively responsible IT-related experience
Cloud Serverless Computing Architecture
Communication
Information Technology Infrastructure Library
IT Documentation
IT Services Management
IT Strategic Planning
Project Management
Software Development Life Cycle
User Experience
Workflow Management
Preferred
Two years of supervisory experience is preferred
PMP/CSM Certification or similar
Company
The Johns Hopkins University
Johns Hopkins University is a research university that enrolls full and part-time students throughout nine academic divisions.
10001+ employees
H1B Sponsorship
The Johns Hopkins University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (495)
2024 (428)
2023 (348)
2022 (354)
2021 (246)
2020 (210)
Funding
Current Stage
Late StageTotal Funding
$207.96MKey Investors
National Highway Traffic Safety AdministrationFoundation for Opioid Response EffortsAdvanced Research Projects Agency for Health
2025-05-07Grant
2025-03-27Grant· $0.56M
2024-08-15Grant· $20.9M
Leadership Team
Beth Blauer
Vice President Public Impact Initiatives
Alexander Baras
Associate Professor of Pathology, Urology, and Oncology at Johns Hopkins
Recent News
2026-01-07
Calcutta Telegraph
2025-12-16
2025-12-02
Company data provided by crunchbase