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State of Ohio · 14 hours ago

Infrastructure Specialist 1

Reynoldsburg, OH

Full-time

Onsite

Entry Level

$33.52/hr - $33.52/hr

1+ years exp

The State of Ohio is seeking an Infrastructure Specialist 1 to design, implement, and maintain the information technology infrastructure for the Board of Nursing. This role involves managing network hardware and software, ensuring cybersecurity, and providing technical support to users.

GovernmentOffice Administration

Responsibilities

Designs, implements & maintains the information technology infrastructure for the Board

Manages the evaluation, installation, configuration, expansion & repair of network hardware & software (e.g., servers, databases, workstations, network interfaces, switches, routers, printers, cloud architecture, etc.)

Uses agency & State approved security tools to protect systems, networks & data from cyber threats by preventing unauthorized access, detecting malicious activity, responding to incidents & securing applications

Assists with creating, updating & enforcing security standards, best practices & disaster recovery plans

Assists with configuring & supporting systems using modern network protocols (e.g., TCP/IP, SMB)

Ensuring stable connectivity for Local Area Networks (LAN), Wide Area Networks (WAN), VPNs & secure remote access

Maintains integration with State and external networks while adhering to compliance & security standards

Researches, evaluates & advises emerging technologies to enhance organizational capabilities

Participates in projects, manages & supports vendors & evaluates new technologies to support the Board

Diagnoses, resolves & documents hardware & software issues across network, endpoint & integrated systems

Troubleshoots recurring problems related to connectivity, printing, email, server performance and application functionality

Provides technical computer assistance to end users as required; performs implementation & user training for proprietary software packages; assists in installing software applications on desktops &/or servers; pilots software packages to develop knowledge to train end users; attends meeting & demonstrations with vendors to assist with purchasing decisions; troubleshoots &/or corrects computer-related problems as required

Provides administrative support for information technology initiatives, assists with planning & implementation of hardware, software & system upgrades or modifications

Maintains comprehensive documentation network configurations, processes & procedures to ensure operational continuity, efficiency & compliance

Manages software licenses & physical inventory to ensure adherence to Board or State policies, copyrights & vendor agreements

Assists with forecasting & scheduling hardware & software lifecycle replacements & upgrades

Performs other duties as assigned (e.g., participates in meetings, industry seminars & professional conferences to stay current on emerging technologies, cybersecurity trends & vendor solutions, etc.)

Qualification

CybersecurityDatabase AdministrationEndpoint ConfigurationNetwork ProtocolsTechnical DocumentationInnovationAttention to DetailCritical ThinkingProblem Solving

Required

36 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating a single technology domain including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting

Completion of associate core program in computer science or information systems; 18 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating a single technology domain including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting

Completion of undergraduate core program in computer science or information systems; 12 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating a single technology domain including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting

Equivalent of minimum class qualifications for employment noted above

Experience in the required, primary technology listed in the position description & job posting