Invited · 4 hours ago
Front Desk Fitness Attendant
Los Angeles, CA
Part-time
Onsite
New Grad, Entry LevelInvited is a leading company in the hospitality and service industry, operating over 130 private clubs across the nation. The Front Desk Fitness Attendant is responsible for creating exceptional first and last impressions for members and guests by delivering friendly and welcoming service, managing check-ins and check-outs, and promoting club activities and amenities.
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Responsibilities
Ensure all members and guests check in when using the club and that all members are addressed by name
Connect with members regularly and promote club activities
Create personalized service for members, including providing towel and water service while members are exercising
Promote the facility amenities, programs and the club while maintaining a high level of professionalism and service that aligns with the values, philosophies, and standards of the club
Answer telephones promptly and courteously and direct all calls to the appropriate areas
Must be knowledgeable of the following as applicable: tennis court reservation policy, personal training, fitness programs, youth center reservation policy, group exercise class descriptions, class reservation schedules, and all upcoming club events and specials
Perform close business functions following guidelines and procedures established by the club
Ensure the timely completion of daily assignments within designated areas to meet Club standards and maintain orderly and organized workspaces, tidying and arranging entry areas, and restocking and organizing the shop
Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management
Follow all company, club, and department policies, procedures, and instructions
Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff
Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same
Take the initiative in personal and professional growth and maintain any required certifications relevant to your role
Address and resolve challenges using available resources, working with regional and corporate teams to support club operations
Attend daily briefings and actively engage in required activities to stay informed and contribute to the team’s success
Qualification
Required
High school diploma or equivalent
Demonstrated ability to interact positively and professionally with members and guests
Strong verbal communication skills, with the ability to effectively assist members and respond to their needs or concerns
Ability to handle minor issues or concerns that may arise, demonstrating a proactive and solution-oriented mindset
Frequent sitting, standing, walking, and driving
Occasional exposure to temperature changes, dust, fumes, or gases
Squatting, kneeling, reaching, grasping, twisting, and bending
Ability to lift, carry, push, or pull up to 100 lbs. on occasion
Talking, hearing, and seeing
Adherence to attendance requirements as outlined in the weekly schedule
Flexibility to work additional hours as needed to meet position deadlines
Availability to work on weekends and/or holidays as required
Preferred
Previous experience in a customer service role, preferably in a fitness, hospitality, or similar environment
Experience in maintaining cleanliness and organization in a public or recreational facility
Experience working as part of a team, contributing to a positive and collaborative work environment
Benefits
Medical, dental, and vision coverage
Life insurance
Short-term and long-term disability insurance
401(k) retirement savings plan
Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members)
Company
Invited
Invited is a dynamic lifestyle company that brings people together that has redefined the private club industry.
Founded in 1957
10001+ employees
Funding
Current Stage
Late StageLeadership Team
David Pillsbury
CEO
Eric Dugan
SVP, Chief Accounting Officer
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