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Philz Coffee · 11 hours ago

Future Opportunity Northern California (San Francisco/Greater Bay Area) - District Manager

Bay Area, CA

Full-time

Onsite

Mid, Senior Level

$100K/yr - $115K/yr

5+ years exp

Philz Coffee is a dynamic and people-centric organization expanding its retail presence and venturing into new lines of business. They are seeking a District Manager to lead and inspire a team of General Managers, ensuring a customer-focused journey while achieving financial and operational goals.

CoffeeFood and BeverageRestaurants

Responsibilities

Oversee Store Leaders in the successful execution of customer experience, team development and standards management

Support NSO obligations including but not limited to all store opening activities in partnership with all keystakeholders

Ensure that all safety and risk management guidelines are communicated, implemented and upheld

Partner with key stakeholders to ensure store team deployment to achieve financial goals and customer expectations

Ensure stock of product is appropriate to achieve customer success and manage waste to company standards

Ensure the cleanliness and upkeep of all locations including maintaining equipment and environment to company standards

Work directly with NSO Team to support successful store openings achieving results as measured by budget expectations and customer satisfaction metrics

Achieve company goals through store by store P&L management including but not limited to COGs, Labor, OpEx and Maintenance lines

Drive Sales growth through exceptional customer service standards and promotional/attachment execution as measured by individual area metrics

Ensure execution of all launches and store initiatives as the business evolves and changes

Responsible for talent pipeline and people development including Store Leader, ELP and Team Lead bench and growth opportunities

Ensure all training standards are met in a timely manner with proper tracking and accountability applied

Develop Store Leader skills with regular meetings and developmental opportunities

Ensure each store is staffed appropriately for each shift and for the needs of the business in general

Listen and learn from all teams to advance each store to high levels of execution and experience through feedback and coaching

Qualification

Multi-unit managementP&L oversightOperational experienceSales data analysisInventory managementPOS systems knowledgeTeam developmentInterpersonal skillsProblem solving skillsOrganizational skillsCustomer experience focus

Required

Minimum 2 years of multi-unit (10+ stores) management experience with a food & beverage retailer leading a team in a fast-paced, high-touch, environment

Minimum 5 years of operational experience with a food & beverage retailer

Minimum 2 years of P&L oversight and demonstrable financial acumen

Demonstrated ability to analyze sales data, labor forecasting, and inventory management to drive profitability

Strong organizational, interpersonal, and problem solving skills with the ability to implement and maintain infrastructure

Working knowledge of POS, inventory, and labor management systems

You have a demonstrable understanding of health, safety, and food compliance regulations, and ensure consistent adherence across all locations through training, audits, and accountability

Hands-on experience with new store openings working cross-functionally with Operations, IT, and People & Culture team

You have the ability to create culture intentionally by obsessing over your team's development and your customer's experience