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Crane Worldwide Logistics · 2 months ago

International Operations Agent

Itasca, Illinois, United States

Full-time

Onsite

Mid Level

$24.32/hr - $40.54/hr

4+ years exp

Crane Worldwide Logistics is a leader in logistics, seeking an International Operations Agent to manage cargo movement and ensure client satisfaction. The role involves preparing necessary documentation for customs clearance, tracking cargo, and providing accurate billing information to the accounting department.

Freight ServiceLogisticsSupply Chain ManagementTransportation

H1B Sponsor Likely

Responsibilities

Deals directly with clients, customs and agents to insure the quickest and best movement of cargo throughout the world

Prepares documents necessary to complete export, import and customs clearance process

Track and trace cargo as necessary to insure proper movement and delivery

Provide accounting department with proper and correct billing information

Communicate with clients regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations)

Communicate & correspond with other Company branches and agents for client satisfaction and ensure excellent service execution

Seek the most profitable mode of shipment yet meet client's requirement for the movement of freight

Qualification

Customs regulations knowledgeDocument preparationClient communicationMicrosoft WordMicrosoft ExcelClient service skillsOrganizational skillsWork under pressure

Required

High School Diploma or GED required

Minimum 4 years related experience

Must possess strong working knowledge of all rules, regulations, governance and documentation preparations, as it pertains to both Imports and Exports

Must have strong verbal and written communication skills

The ability to work in a fast-paced environment

Strong organizational skills are required, due to the high volume and demands of the position

Strong knowledge of Microsoft word and excel

Excellent client service skills

Ability to handle pressure and responsibility in a fast pace environment, in a timely and effective manner

Talking, hearing and using hands to operate computer equipment

Vision abilities required by this job include close vision and the ability to adjust focus

Job may require extended sitting or standing, use of standard office equipment

Preferred

Minimum 3 years industry experience preferred

Professional certification may be required in some areas

Benefits

Quarterly Incentive Plan

136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use

Excellent Medical, Dental and Vision benefits

Tuition Reimbursement for education related to your job

Employee Referral Bonuses

Employee Recognition and Rewards Program

Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities

Employee Discounts

Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates

Company

Crane Worldwide Logistics

Glassdoor3.4

Crane Worldwide Logistics is a supply chain company that provides individual solutions to address its client's logistics challenges.

Founded in 2008

Houston, Texas, USA

1001-5000 employees

https://craneww.com

H1B Sponsorship

Crane Worldwide Logistics has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (6)

2024 (3)

2023 (3)

2021 (4)

2020 (3)