Simply.TV · 1 week ago
Technical Account Manager - English (US)
Simply.TV is a leading provider of advanced, AI-driven metadata solutions, empowering broadcasters and streaming platforms. The Technical Account Manager (TAM) will act as a trusted advisor for key clients, focusing on customer success and revenue growth through strong sales skills and exceptional communication.
Information TechnologyMedia and EntertainmentVideoVideo Streaming
Responsibilities
You build and maintain strong, long-term relationships with key clients, deeply understanding their technical environment and business goals
You provide proactive guidance, roadmaps, and best practices to help customers optimize their use of Simply.TV’s metadata solutions
You collaborate cross-functionally with Product, Engineering, and Sales to resolve complex technical issues and deliver impactful solutions
You monitor account health, identify potential risks, and act as the customer advocate during escalations
You lead technical reviews, onboard new customers, and identify upsell or cross-sell opportunities to drive mutual growth
You document technical activities, track open items, and maintain clear and actionable account plans
You stay current on product updates, new features, and industry trends to anticipate and address client needs
Qualification
Required
Proven sales skills
Customer-centric mindset
Exceptional communication skills
Ability to build and maintain strong, long-term relationships with key clients
Understanding of clients' technical environment and business goals
Ability to provide proactive guidance, roadmaps, and best practices
Experience collaborating cross-functionally with Product, Engineering, and Sales
Ability to monitor account health and identify potential risks
Experience leading technical reviews and onboarding new customers
Ability to identify upsell or cross-sell opportunities
Experience documenting technical activities and maintaining clear account plans
Knowledge of product updates, new features, and industry trends
Company
Simply.TV
Simply.TV powers leading TV operators, streaming services and broadcasters with advanced TV metadata.
Funding
Current Stage
Growth StageTotal Funding
unknown2025-04-02Acquired
Recent News
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