Workforce Solutions · 2 days ago
Student Success Coach - Hybrid Tempe, AZ
Tempe, AZ
Full-time
Hybrid
New Grad, Entry Level
$23/hr - $27/hrUnitek Learning is a leader in healthcare-focused workforce development, providing customized education programs. The Student Success Coach serves as an advocate for student success, coaching students from enrollment to graduation and collaborating with departments to enhance the student experience.
Government Administration
Responsibilities
Contact students regularly and proactively through virtual meetings, phone, text, and email to provide support through tools, resources, services, encouragement, positive reinforcement, and student accountability to ensure smooth transition into the program and throughout the lifecycle of student
Use student information systems, customer relationship management systems and reporting for timely completion of tasks and to document outreach
Utilizes motivational interviewing techniques and other coaching tools to help students identify ways they can be successful in school, strengthen their academic skills, and coping skills. Demonstrates expertise in coaching individuals to make positive changes
Seeks to resolve concerns or issues promptly and escalate appropriately
Deliver virtual events to support student success
Act as a programmatic expert for assigned programs to include all students facing policies and procedures, program and course information, resources available to students, admissions, matriculation and graduation requirements, program certifications/tests, career options, organizational structure, etc
Demonstrate knowledge of policy, procedures, and accreditation requirements to support student success and compliance within programs
Foster relationships with staff and faculty to support student success and retention
Work closely with the Director of Nursing Academic Services to identify at-risk students and provide necessary support
Collaborate with NCLEX Success Specialist to foster student success and help prepare students for NCLEX success
Report on student population regarding attrition and retention, lead weekly retention meetings, and participate in other meetings as required. Complete training required to perform job functions, including meeting the minimum annually required training hours
Recommend support resources and policies and procedures to help the student population succeed
Assist the Associate Director of Student Success –WFD in developing resources, policies and processes that support student success
Handle and document confidential student information in a professional manner and in compliance with FERPA regulations
Other duties as assigned
Qualification
Required
Minimum of a Bachelor's Degree in Social Work, Counseling, Health & Wellness Coaching, psychology, Student Advising or its equivalent
Experience in counseling, coaching, interviewing, development, education, or related field required
Demonstrate high-level professional and customer-centric communication skills
Demonstrate high-level of integrity and strong work ethic
Excellent organizational and time management skills
Strong computer skills and comfort with technology
Adaptive to change and able to learn new skills quickly
Benefits
Medical, Dental and Vision starting the 1st of the month following 30 days of employment
2 Weeks’ starting Vacation per year. Increasing based on years of service with company
12 paid Holidays and 2 Floating Holiday
401K with a Company Match
Company Paid Life Insurance at 1x’s your annual salary
Leadership development and training for career advancement
Tuition assistance and Forgiveness for you and your family up to 100% depending on program
Company
Workforce Solutions
In everything that we do, we seek to assure the Gulf Coast region remains a great place to live, work and do business.
Founded in 2009
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase