KLA · 2 days ago
Customer Engagement Engineer (FaST)
Hillsboro, OR
Full-time
Onsite
New Grad, Entry, Mid Level
$102K/yr - $173K/yr
0+ years expKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. The Customer Engagement Engineer (FaST) role focuses on enabling customer success through high-quality measurements, troubleshooting issues, and collaborating with cross-functional teams to meet customer needs.
ElectronicsInformation TechnologyManufacturing
Responsibilities
Enable customer success by providing high quality measurements and reducing measurement variability
Use analytical skills to troubleshoot issues based on metrology results
Document results and make presentations on all aspects of products
Develop models for advanced films and optical CD measurements in semiconductor manufacturing and development, primarily using optical spectroscopy including spectroscopic ellipsometry and spectroscopic ellipsometry
Assists sales and marketing staff in assessing potential application of company products to meet customer needs and preparing detailed product specifications
Work collaboratively with cross-functional organizations including engineering, service, sales and marketing within KLA and with customer engineers
Conduct new product introduction projects
Provide escalation support to onsite field service engineer; leading and coordinating remote/local troubleshooting
Perform experiments to characterize tool/subcomponent performance and develop recipes to model applications
Qualification
Required
Master's Level Degree and 0 years related work experience
Bachelor's Level Degree and related work experience of 2 years
Preferred
Enable customer success by providing high quality measurements and reducing measurement variability
Use analytical skills to troubleshoot issues based on metrology results
Document results and make presentations on all aspects of products
Develop models for advanced films and optical CD measurements in semiconductor manufacturing and development, primarily using optical spectroscopy including spectroscopic ellipsometry and spectroscopic ellipsometry
Assists sales and marketing staff in assessing potential application of company products to meet customer needs and preparing detailed product specifications
Work collaboratively with cross-functional organizations including engineering, service, sales and marketing within KLA and with customer engineers
Conduct new product introduction projects
Provide escalation support to onsite field service engineer; leading and coordinating remote/local troubleshooting
Perform experiments to characterize tool/subcomponent performance and develop recipes to model applications
Benefits
Medical
Dental
Vision
Life
Other voluntary benefits
401(K) including company matching
Employee stock purchase program (ESPP)
Student debt assistance
Tuition reimbursement program
Development and career growth opportunities and programs
Financial planning benefits
Wellness benefits including an employee assistance program (EAP)
Paid time off
Paid company holidays
Family care and bonding leave
Company
KLA
Kla creates tools and services that promote innovation in the electronics industry.
10001+ employees
H1B Sponsorship
KLA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (343)
2024 (218)
2023 (191)
2022 (277)
2021 (200)
2020 (226)
Funding
Current Stage
Late StageLeadership Team
Lisa Grunwald
FISH Philosophy CEO
Rick Wallace
President & CEO
Recent News
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2025-08-01
2025-08-01
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