Armanino · 1 month ago
Field Services Solution Architect, D365 Customer Engagement
Denver, Colorado
Full-time
Hybrid
Senior Level, Lead/Staff
$128K/yr - $175K/yr
10+ years expArmanino is among the top 20 largest accounting and consulting firms in the nation, seeking a Field Services Solution Architect for D365 Customer Engagement. This role involves designing and implementing Microsoft Dynamics 365 Field Service solutions within large enterprise environments, ensuring alignment with business objectives and enhancing operational efficiency.
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Responsibilities
Lead the end-to-end architecture and delivery of Microsoft Dynamics 365 Field Service solutions for enterprise-scale clients, ensuring alignment with business objectives and enterprise IT strategies
Gather, analyze, and translate complex business requirements into architectural plans and technology solutions, considering scalability, security, and integration with enterprise ERP systems
Design and document robust D365 Field Service system architectures, including data models, workflows, integrations, and customizations
Oversee solution implementation and support technical delivery, providing functional leadership, guidance, and quality assurance to development teams and business analysts
Collaborate with Quality and Technical architects, business analysts, and technical teams to ensure seamless integration between D365 Field Service and other business-critical systems (D365 FSC, CRM Sales, IoT, mobility platforms)
Drive standards for solution architecture, best practices, and governance across large, multi-national, and multi-site enterprise environments
Advocate for the use of modern, cloud-based features and emerging technologies within the D365 ecosystem to continuously improve solution design and business outcomes
Lead solution design workshops, functional presentations, and stakeholder engagements at all organizational levels
Identify and address risks, issues, and dependencies related to D365 Field Service solution architecture and implementation
Support presales and business development efforts by contributing to proposals, estimations, and solution strategies for large-scale enterprise clients with complex field service operations
Qualification
Required
BS/BA degree in Computer Science, Information Systems, Engineering, related field or equivalent work experience
Minimum of 10 years' experience in solution architecture or functional leadership roles
Minimum 4 years' experience focused on Microsoft Dynamics 365 Field Service implementations
Demonstrated hands-on experience designing and deploying D365 Field Service solutions in large enterprise environments
Deep knowledge of D365 Field Service capabilities, including but not limited to: resource scheduling, work order management, asset management, mobile workforce enablement, inventory and supply chain integration, customer engagement, and service analytics
Experience integrating D365 Field Service with other Microsoft Dynamics 365 applications, Azure services, Power Platform, and third-party enterprise systems (ERP, CRM, IoT, etc.)
Expertise in solution design, security modeling, data migration, extensibility, and customization using Power Platform (PowerApps, Power Automate), Azure Logic Apps, and custom code extensions as needed
Proven ability to lead solution design for enterprise transformation programs, including legacy modernization, cloud migration, and large-scale business process reengineering
Strong stakeholder management skills, with the ability to engage technical and business leaders, and translate complex technical concepts into clear, actionable plans
Solid understanding of enterprise architecture frameworks and industry best practices for field service management, security, compliance, and data privacy
Experience working in Agile and hybrid delivery methodologies, with prior participation in global implementation programs
Flexibility to work from home while collaborating in person half the time
Preferred
Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate or Solution Architect Expert certifications strongly preferred
Experience with industry verticals such as manufacturing, professional services, or field service-intensive sectors is a plus
Familiarity with IoT integration, predictive maintenance, and AI-driven customer engagement within the D365 ecosystem
Excellent communication, leadership, and mentoring skills
Benefits
Medical, dental, vision
Generous PTO plan and paid sick time
Flexible work arrangements
401K with Profit Sharing
Wellness program
Generous parental leave
11 paid holidays
Company
Armanino
Armanino LLP is an accounting and consulting firm that provides a complete array of traditional and non-traditional services.
1001-5000 employees
H1B Sponsorship
Armanino has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (2)
2024 (17)
2023 (12)
2022 (26)
2021 (28)
2020 (25)
Funding
Current Stage
Late StageLeadership Team
Matt Armanino
CEO & Managing Partner
Ajay Mesuria, MBA, CPA
Senior Director - CFO Advisory Services
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