Field Operations Technician II jobs in United States
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VB Spine ยท 12 hours ago

Field Operations Technician II

VB Spine is a mission-driven company that supports surgeons and hospitals by ensuring surgical instruments and implant sets are delivered accurately and on time. As a Field Operations Technician II, you will work hands-on with surgical equipment and collaborate with various teams to ensure seamless order fulfillment across your region.

E-CommerceHospitalManufacturingMedical Device

Responsibilities

Review incoming surgical set requests to determine local sourcing availability within the regional branch territory
Coordinate with Customer Service and Commercial Operations to escalate orders when required
Perform inventory management, replenishment, and inspection of incoming surgical sets to ensure readiness for redistribution
Execute inventory transactions in JD Edwards (JDE) to maintain accurate planning and traceability
Coordinate shipping activities with courier and transportation partners
Maintain efficient workflow for both incoming and outgoing surgical sets
Provide on-call support during nights and weekends as required
Ensure compliance with manufacturing procedures, training requirements, and company policies
Under management guidance, support adherence to quality, safety, and operational standards
Fulfill daily orders while meeting established quality and performance KPIs
Assist with cycle count inventory activities across hospitals and office locations within the territory

Qualification

Inventory managementJD Edwards (JDE)Medical device experienceMicrosoft OfficeCustomer service mindsetMultitasking abilityProblem-solving skillsOrganizational skillsCommunication skills

Required

High school diploma or equivalent required
3+ years of related operations, logistics, or field support experience, or an equivalent combination of education and experience
Proficiency with Microsoft Office (Outlook, Excel, Word)
Strong problem-solving, organizational, and communication skills
Demonstrated customer service mindset with the ability to remain composed in high-pressure situations
Ability to multitask and adapt in a fast-paced environment with changing priorities
Willingness to travel up to 25% and provide on-call support as needed

Preferred

Experience in the medical device industry and hospital environment preferred

Benefits

Comprehensive health, dental, and vision insurance
401(k) with company match
Paid time off (PTO) and holidays
Ongoing training and professional development opportunities
Opportunity to grow within a fast-paced, dynamic company

Company

VB Spine

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VB Spine provides spine implants and spinal solutions for surgical procedures and patient care.

Funding

Current Stage
Late Stage
Company data provided by crunchbase